Guest Experience Duty Manager

Premier Inn; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for their Horsham Town Centre location. You will lead a committed team to ensure a welcoming and outstanding hotel experience for all guests. Ideal candidates will have leadership experience in retail or customer service and strong abilities to inspire others. This full-time position offers a competitive hourly rate with various benefits, including discounts and a clear career path within the company.

Benefits

Training and support

Whitbread Benefits Card

Company pension and savings schemes

Discounts on various services

Qualifications

• Experience leading teams in retail or service environments.
• Ability to deliver outstanding customer experience.
• Skills to inspire and motivate others.

Responsibilities

• Manage the smooth running of the hotel.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service skills

Communication skills

Organisational skills

Job description

A leading hotel chain is seeking a Duty Manager for their Horsham Town Centre location. You will lead a committed team to ensure a welcoming and outstanding hotel experience for all guests. Ideal candidates will have leadership experience in retail or customer service and strong abilities to inspire others. This full-time position offers a competitive hourly rate with various benefits, including discounts and a clear career path within the company.