Growth & Performance Director

Creative Resource; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Job summary

A digital performance marketing agency in the UK is seeking a senior strategic leader to drive growth and performance across a portfolio of DTC brands. The role requires deep expertise in CRM and lifecycle marketing, with a focus on acquisition and retention strategies. Candidates should have a proven track record in the ecommerce sector, particularly in fashion or FMCG. The position offers a remote-first, flexible working culture and ample vacation days.

Benefits

41 days holiday including bank holidays

Flexible working culture

Opportunities for work with sustainable brands

Qualifications

• Proven success growing DTC, subscription, or ecommerce brands.
• Deep expertise in CRM and lifecycle marketing strategy.
• Commercially minded: able to translate marketing strategy into measurable business outcomes.

Responsibilities

• Lead multi-channel growth strategies across paid media, performance creative, and lifecycle marketing.
• Drive acquisition, retention, LTV growth, churn reduction, and subscription growth.
• Mentor and develop a high-performing team of service leads across various functions.

Skills

CRM

Lifecycle marketing

Acquisition and conversion strategies

DTC brand growth

Job description

Overview

We’re looking for a senior strategic leader to join a disruptive, award-winning agency that works with sustainable, high-growth brands. This is a pivotal hire: you’ll own the growth and performance strategy across a portfolio of ambitious DTC, subscription, and ecommerce clients, shaping acquisition, retention, and lifecycle marketing at every level. Our ideal candidate is a commercial and data-savvy growth expert, with deep experience in CRM, lifecycle marketing, acquisition and conversion strategies, ideally in fashion, beauty, or FMCG. You’ll thrive in a collaborative agency that values creativity, flexibility, and doing right by its clients, its people, and the planet.

Our Client

Our client is a digital performance marketing agency who work with a host of Ecommerce brands across the fashion, beauty, wellness, and FMCG sectors. They have a fantastic culture, support charitable alignments, and have volunteer days and sustainability training.

What You’ll Do

• Lead multi-channel growth strategies across paid media, performance creative, and lifecycle marketing.
• Drive acquisition, retention, LTV growth, churn reduction, and subscription growth.
• Partner with Founders, CMOs, and Growth Directors to deliver strategic plans, QBRs, and business-impacting initiatives.
• Mentor and develop a high-performing team of service leads across Paid Media, CRM, Social, Content, and Strategy.
• Oversee reporting, attribution, and strategic processes to deliver clarity and commercial impact.

What We’re Looking For

• Proven success growing DTC, subscription, or ecommerce brands, preferably in FMCG, fashion, or beauty.
• Deep expertise in CRM and lifecycle marketing strategy, combined with acquisition and conversion optimisation.
• Commercially minded: able to translate marketing strategy into measurable business outcomes (CAC, LTV, revenue growth).
• Experienced in mentoring senior team members and leading client relationships at a leadership level.

Why You’ll Love It Here

• Remote-first, flexible working culture.
• 41 days holiday including bank holidays.
• Work with sustainable, high-profile brands that are making a real impact.
• Join founders who are building the agency they would have wanted to work for.

If you’re ready to lead growth and performance strategy at an agency that values people, planet, and results, we want to hear from you.

Our Commitment to Diversity

We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.