Growth-Focused General Manager, Restoration Ops

24 Hour Flood Pros; Reading; On-site; GBP 45,000 - 106,000; Full time

Job summary

A water damage mitigation company in England seeks a General Manager / Operations Manager to oversee operations, lead the team, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in the industry, strong leadership skills, and a commitment to operational excellence. This role offers a competitive compensation package ranging from $60,000 to $140,000 per year, reflecting the importance of effective management and growth strategies.

Benefits

Health insurance

Vision insurance

Qualifications

• Minimum of 2 years of experience in water damage mitigation or related industry.
• Proven track record of successful leadership and operations management.
• Strong communication and interpersonal skills.
• Exceptional problem-solving abilities and a strategic mindset.
• Proficiency in project management and financial analysis.
• Familiarity with industry standards and regulations.

Responsibilities

• Oversee day-to-day operations to ensure smooth and efficient workflow.
• Lead, mentor, and motivate a team of skilled technicians and office staff.
• Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery.
• Manage projects from start to finish, ensuring timelines and quality standards are met.
• Identify growth opportunities and implement strategies to expand the company's market presence.
• Ensure all safety protocols and regulations are followed.
• Oversee inventory control and procurement.
• Monitor and manage budgets, financial reports, and KPIs.

Skills

Leadership

Communication

Problem-solving

Financial analysis

Project management

Job description

A water damage mitigation company in England seeks a General Manager / Operations Manager to oversee operations, lead the team, and ensure customer satisfaction. The ideal candidate has at least 2 years of experience in the industry, strong leadership skills, and a commitment to operational excellence. This role offers a competitive compensation package ranging from $60,000 to $140,000 per year, reflecting the importance of effective management and growth strategies.