Group Risk Client Service Specialist (Hybrid)

Aon; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services firm is seeking an Employee Benefits Client Service Advisor to manage a portfolio of clients focusing on Group Risk policies. This hybrid role allows flexibility in working arrangements, supporting both home and office work. The ideal candidate will have a strong understanding of the Group Risk industry and possess excellent communication skills. You’ll ensure smooth operations, respond to client inquiries, and develop strong relationships, all while enjoying a collaborative company culture.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Agile working environment

Qualifications

• Experience in managing Group Risk policies is essential.
• Strong interpersonal skills to communicate effectively with clients.
• Detail-oriented with excellent organizational abilities.

Responsibilities

• Manage a portfolio of clients, ensuring smooth day-to-day operations.
• Act as first point of contact for client inquiries.
• Coordinate administrative tasks related to client schemes.

Skills

Knowledge of Group Risk industry

High level of accuracy and attention to detail

Ability to work independently and proactively

Experience within the insurance industry

Skilled at building positive relationships

Confident communicator

Excellent listening and organization skills

Willingness to learn and share knowledge

Ability to adapt to change

Proficient in Microsoft applications

Job description

A leading global professional services firm is seeking an Employee Benefits Client Service Advisor to manage a portfolio of clients focusing on Group Risk policies. This hybrid role allows flexibility in working arrangements, supporting both home and office work. The ideal candidate will have a strong understanding of the Group Risk industry and possess excellent communication skills. You’ll ensure smooth operations, respond to client inquiries, and develop strong relationships, all while enjoying a collaborative company culture.