Group Facilities Manager

Mercedes-Benz AG; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive manufacturer in Milton Keynes is seeking an experienced Facilities Management professional to oversee operations at their Head Office and Brand Centre. The role requires strong leadership skills, crisis management capabilities, and extensive experience in KPI delivery and budget planning. The successful candidate will strategically manage services and contracts while promoting high standards across two key locations. This position offers a competitive salary and flexible working arrangements.

Benefits

Competitive salary

Discretionary bonus

Flexible benefits pot

Pension scheme

Qualifications

• Experience in managing internal and outsourced teams in a premium environment.
• Commercially minded with experience in budget planning.
• Calm under pressure with effective crisis management skills.

Responsibilities

• Lead end-to-end FM operations across two locations.
• Act as an FM subject matter expert, managing contracts and projects.
• Support FM budget planning and deliver accurate forecasts.

Skills

Leadership in FM operations

KPI delivery

Crisis management

Tenant management

Budget planning

Problem-solving

Education

Relevant qualification or equivalent professional experience in FM

IOSH Managing Safely

Job description

Overview

In this role, you'll take ownership of Facilities Management services across Mercedes-Benz Head Office in Milton Keynes and our Brand Centre, Mercedes-Benz World in Weybridge, ensuring the delivery of best-value, high-performance operations.

Travel is a requirement for this role, along with a flexible approach to working patterns to support the needs of both locations.

What you'll do

• Lead end-to-end FM operations across Mercedes-Benz UK Head Office and Mercedes-Benz World, delivering best-value performance.
• Act as the FM subject matter expert, driving tenders, contracts, small work projects, supporting sustainability, and reporting. Collaborating with key stakeholders including intercompany tenants.
• Lead in critical situations, managing emergencies, business continuity, and out-of-hours issues as part of the Emergency Committee supporting the Head of Corporate Real Estate.
• Manage the third-party CRE Facilities & Site Services team, ensuring industry-leading service standards.
• Own service performance and contracts, driving KPIs and challenging suppliers to meet Mercedes-Benz standards.
• Support FM budget planning and management, delivering accurate forecasts, cost control, and clear financial reporting.

Who we are

Through the doors of Mercedes-Benz, you'll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are.

Relevant Qualifications

• Relevant qualification or equivalent professional experience in FM.
• Proven leader of internal and outsourced teams in a premium, customer-facing environment.
• Strong capability in KPI delivery, contract, and tenant management.
• Commercially minded, with experience in budget planning and accruals.
• Calm under pressure, with effective crisis and risk management skills.
• A decisive problem-solver with sound judgement.
• Professional, conscientious, and credible, comfortable supporting high-profile brands.
• IOSH Managing Safely as a minimum.

Additional Skills and Requirements

At Mercedes-Benz, we operate with integrity and require adherence to our Compliance Guidelines, including Anti-Bribery and relevant competition law.

Benefits

We offer a competitive salary and discretionary bonus structure, access to colleague car schemes, pension scheme, and a flexible benefit pot.

EEO Statement

Mercedes-Benz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.

Privacy and Data Protection

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.