Group Credit Controller - 3 Month Fixed-Term

K2 Corporate Mobility; Guildford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading corporate mobility provider in Guildford seeks a Group Credit Controller for a 3-month fixed-term contract with potential for extension. This role involves managing customer accounts, ensuring timely payments, and providing high-quality customer service. Candidates should have strong organizational skills, attention to detail, and a good command of Excel. There is a hybrid working model after the initial probation period, providing a balance between office and remote work. Join a supportive team at an award-winning company.

Benefits

25 days annual leave

Enhanced Maternity & Paternity pay

Private Medical Insurance after 1 year

Electric Car scheme

Role related Bonus

Qualifications

• Experience in credit control and managing outstanding balances.
• Ability to build strong relationships with clients and colleagues.

Responsibilities

• Follow up with customers on outstanding balances and account queries.
• Manage AR ledger and ensure timely payments.
• Provide excellent customer service while maximising cash collection.

Skills

Organising and prioritising tasks

Attention to detail

Excellent Excel skills

Customer service skills

Can do attitude

Education

Knowledge of accounts receivable

Knowledge of general accounting procedures

Tools

Sage X3

Quadient YayPay

Job description

Location Guildford K255

Job type Full-Time

Hours of work Monday to Friday 8.30am 5.30pm (40 hours per week)

Contract type Short 3 Month Fixed- Term Contract with the potential for extension & or permanent

Hybrid working Full-time in the office for the first 3 months. After successful probation or extension - Two days office three days remote (upon successful completion of probation);

Closing Date : 02 November 2025

An exciting opportunity to get your foot in the door and join a Best Places to Work company with a unique Family Feel culture in an exciting and dynamic industry.

About K2

K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner an extension of our clients HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process.

Headquartered in Guildford UK K2 is unlimited in its ability to serve any location worldwide via 11 regional hubs located in the United Kingdom the USA Brazil France Sweden South Africa UAE Singapore and Australia. Managing a global network of over 1000 specialist approved worldwide partners K2 aims to deliver unrivalled standards of service on every assignment.

This high level of services and care is what sets us apart in a highly competitive industry.

Were independent ambitious entrepreneurial diligent go-getters and we believe in delivering only the best for our customers their assignees our partners and staff.

What also makes K2 unique and sets us apart is our people and culture. We employ the best and allow them to be the best they can be.

More information can be found at : .

The Role :

The Group Credit Controller will be responsible for following up with customers on outstanding balances and account queries working with the Account Managers the K2 Billing Team Client Services K2 Finance as well as some ad hoc projects.

Main Duties and Responsibilities :

Accounting & Transactional :

• Ensuring clients pay on time while also delivering first class customer service and building excellent relations with all clients therefore maximising cash collection and reducing aged debt
• Ownership of predefined ledger split
• Updating the AR ledger with payments received and issuing updated account statements
• Regular review of AR ledgers

Ensure all receipts have been posted and allocated

• Ongoing investigation into why old invoices are not paid / credit notes not cleared
• Reconciliation of accounts and consolidated invoices
• Inbox management actioning and filing all inbound emails
• Accurate note keeping of communications regarding debtor invoices
• Assist with month end closing for the AR ledger
• Corresponding and responding to enquiries received from external and internal stakeholders within specified time frames
• Completing relevant vendor set-up forms
• Regular cleansing of customer contact information to allow effective automation
• Work with Billing Team to ensure AR ledger accurately reflects current position queries resolved in timely manner.
• Ensuring withholding tax certificates are received on time
• Providing supporting documentation to auditors and the wider K2 Finance Team

Experience : Skills / Abilities & Knowledge

• Organising and prioritising daily / weekly tasks
• Attention to detail and accuracy
• Ability to meet deadlines
• Adaptable to change and works well under pressure
• Excellent Excel and MS Office skills
• Knowledge of accounting software (Sage X3 & Quadient YayPay desirable)
• Knowledge of working with various currencies
• Ability to build and develop robust working relations with key clients and with all K2 colleagues
• Possess team player qualities
• Customer service skills
• Can do attitude and ability to learn quickly
• Demonstrate company acumen

Accountability : for GDPR & ISO

• As part of the role the job holder will be responsible for the processing of information which may be special category data by nature. The job holder is obliged to follow the company Data Protection Information Security Polices.
• Full compliance and understanding whilst demonstrating full principles of all accredited ISO regulations.

Training and Education

• Knowledge of accounts receivable is desirable
• Knowledge of general accounting procedures

Benefits

• 25 days annual leave increasing with years of service
• Birthday leave
• Enhanced Maternity & Paternity pay
• Remote working policy
• Private Medical Insurance after 1 years service
• Death In-service (x4 times salary)
• Electric Car scheme
• Role related Bonus
• Company Cash Plan

Great Place To Work Boilerplate

At the beginning of 2025 K2 was recertified globally as a Great Place To Work.

Great Place To Workis the global authority on workplace culture. To obtain the Great Place To Work accreditation a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose can contribute new ideas and is able to access the resources that they need to thrive in their role.

As part of the Great Place To Work certification companies are scored within areas including trust values and leadership. K2s Trust Index score is 90% our Values score is 88% and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures inspires and challenges our people giving them everything they need to perform at the highest level. The result A passionate team perfectly positioned to deliver an exceptional customer experience.

K2 are a Disability Confident Committed Employer.

Equal Opportunities : K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety : K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check.

Please contact the HR team at if you need reasonable adjustments to participate in the recruitment process.

We look forward to hearing from you.

Key Skills

• Administration
• Credit Control
• Copy Editing
• EMC
• Back Office Support

Employment Type : Contract

Department / Functional Area : Finance

Experience : years

Vacancy : 1