Ground Floor Team Member

Whitbread; Dumfries; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Whitbread as a Front of House Team Member at the Dumfries Premier Inn. Use your friendly personality to welcome guests and provide excellent service, from making cocktails to preparing rooms. This permanent role offers guaranteed hours and various benefits, including discounts and training programs.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Complimentary Premier Inn breakfast for 2

Qualifications

• Strong customer service skills and a friendly personality needed.
• No experience required; training will be provided.

Responsibilities

• Welcome guests and ensure a positive experience.
• Prepare rooms in collaboration with housekeeping and serve meals.

Job description

Front of House – Dumfries Premier Inn – Hotel

Come and be a Front of House Team Member at Dumfries Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment they check in—whether it's making a cocktail, serving a meal, or collaborating with the housekeeping team to prepare rooms. Immediate start, no experience needed.

PAY RATE: Up to £11.79 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS:

• 1 x 32 hours per week – guaranteed hours to plan your week around. Over 4 days.
• 3 x 12 hours per week – guaranteed hours to plan your week around. Over 2 days.

LOCATION: Dumfries Premier Inn, Annan Rd, Collin, Dumfries DG1 3JX

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to make your job easier from the start, plus opportunities for a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and Save As You Earn scheme.
• Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do: Join our team at Dumfries Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.