Graphic Designer

JD.COM; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading e-commerce company in London is seeking a Graphic Designer to create engaging designs for marketing campaigns across digital and offline channels. Ideal for candidates with proven graphic design experience, proficiency in Adobe Creative Suite, and the ability to work cross-functionally. This position offers a competitive salary and benefits package, including health insurance and performance bonuses.

Benefits

Competitive salary

Health insurance

Pension

Performance bonuses

Qualifications

• Proven experience in graphic design, ideally within retail or eCommerce.
• Excellent attention to detail and adaptability.
• Comfortable working cross-functionally.

Responsibilities

• Design assets for local retail events across various formats.
• Produce visual content for email marketing campaigns.
• Create organic social media content for key products.
• Collaborate with teams to understand campaign objectives.
• Manage multiple briefs while delivering high-quality work.

Skills

Graphic design

Adobe Creative Suite

Attention to detail

Cross-functional collaboration

Tools

Photoshop

Illustrator

InDesign

Figma

Canva

Job description

Overview

We’re looking for a Graphic Designer to support our local campaign efforts with compelling, on-brand visuals across digital and offline channels. This role is ideal for a creative who thrives in a fast-paced retail or eCommerce environment and can bring stories to life through engaging design.

Responsibilities

• Design assets for local retail events across web, app, and offline formats.
• Produce visual content for email marketing campaigns (EDMs), aligning with campaign themes and promotional calendars.
• Create organic social media content that showcases key products, SKUs, and merchandising stories.
• Work closely with marketing and merchandising teams to understand campaign objectives and deliver high-impact visuals.
• Ensure all assets are on-brand, optimised for their respective platforms, and adapted for local market nuances.
• Manage multiple briefs simultaneously and deliver consistently high-quality work under tight deadlines.
• Contribute to creative brainstorming and maintain alignment with overall brand look and feel.

Qualifications

• Proven experience in graphic design, ideally within retail, eCommerce, or consumer brands.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); Figma or Canva knowledge is a plus.
• Excellent attention to detail and the ability to adapt quickly to shifting priorities.
• Comfortable working cross-functionally.

What We Offer

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com\'s regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

European Omni-channel Retail Brand “Ochama”

Ochama is an innovative B2C omni-channel retailer that leverages state-of-the-art retail and supply chain solutions to offer a comprehensive, full-category assortment of both top-rated and budget-friendly products at the best prices. As a subsidiary of JD.com, ochama utilizes advanced supply chain technologies and automated warehouses to redefine the shopping landscape. Our slogan, “Shopping made simple,” perfectly captures our mission. We are dedicated to fulfilling all our customers\' needs and providing a shopping experience that is not only easy and convenient but also enjoyable and fun.