GP Practice Receptionist: Patient Care & Admin

Hannage Brook Medical Centre; Matlock; On-site; GBP 10,000 - 40,000; Part time

Job summary

A busy GP practice in Matlock is looking for an enthusiastic receptionist to join their team. This permanent role offers 10 hours across 2 days per week, with additional hours required for holiday cover. Responsibilities include welcoming patients, handling enquiries, and assisting in the smooth running of the practice. The ideal candidate will have strong communication and organizational skills and a background in customer service. Compensation is £12.35 to £12.61 per hour post-probation.

Qualifications

• Experience in an administrative office environment.
• Experience in customer service roles.
• Ability to work as part of a team.

Responsibilities

• Receiving patients at the front desk.
• Handling telephone and face-to-face enquiries.
• Facilitating effective communication among healthcare teams.

Skills

Excellent oral communication skills

Organisational / problem solving skills

Excellent keyboard and computer skills

Ability to cope under pressure

Customer service skills

Education

5 GCSEs at grade C/4 or above, including English and Maths

Proof of computer skills

Proof of customer service skills

Tools

SystmOne clinical system

Job description

A busy GP practice in Matlock is looking for an enthusiastic receptionist to join their team. This permanent role offers 10 hours across 2 days per week, with additional hours required for holiday cover. Responsibilities include welcoming patients, handling enquiries, and assisting in the smooth running of the practice. The ideal candidate will have strong communication and organizational skills and a background in customer service. Compensation is £12.35 to £12.61 per hour post-probation.