GP Medical Secretary

NHS; Stockport; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Stockport is seeking an experienced Medical Secretary. This role involves providing secretarial and administrative support to the practice. Candidates should have experience with EMIS Web and DocMan, and enjoy working in a busy environment. Strong communication and organizational skills are essential. The position is for 21 hours per week over 3 or 4 days.

Qualifications

• Prior experience in a healthcare setting is preferred.
• Experience with administrative and clerical duties is required.
• Dealing with public and patients is essential.

Responsibilities

• Provide effective secretarial and administrative services.
• Process referrals using the Electronic Referral System.
• Manage enquiries from patients and the practice team.
• Type and word process various documents accurately.
• Assist with clerical duties as required.

Skills

Excellent communication skills

Highly organized

Multi-tasking

EMIS Web experience

DocMan experience

Education

Good standard of Secondary education

Job description

We are looking for an experiencedMedical Secretary to join our team. The job will predominantly be workalongside our current Medical Secretary but will also include someadministrative duties as outlined in the job description. We are seeking anenthusiastic, motivated and proactive candidate to join our team.

The successful candidate willneed to provide a first-class level of Secretarial and Administrative duties tosupport the wider team at the Practice. We will expect them to enjoy working ina busy office environment and be prepared to go the extra mile.

The role of Secretary isrewarding but can be demanding so we are looking for someone who is confident,has excellent communication skills, is highly organised and good atmulti-tasking.

The successful candidate must haveEMIS Web and DocMan experience and have a flexible approach to working.

Experience of working in ahealthcare environment would be an advantage.

The job will be 21 hours per week,over 3 or 4 days with shift patterns agreed to suit. As the practice grows thisrole will have more hours available to support the team.

We will be screening all applications throughout the advert and may offer interviews and close the vacancy early, if a suitable candidate is found.

Main duties of the job

The successful candidate will be required to provide effective and efficient Secretarial and Administrative services for the practice, in a professional and courteous manner.

Please refer to the full job description and person specification.

About us

Bredbury Medical Centre is a 3 partner practice caring for around 5500 patients, situated on a busy junction at Bredbury, Stockport, close to Stockport with excellent road and rail links to Manchester. We are based in a purpose built surgery and our ethos is to deliver high-quality medical care through our comprehensive, highly skilled team members. We have good community health care links with local providers and the Primary Care Network.

Job responsibilities

The purpose of the job is to work autonomously to provide general secretarial and administrative support to the Practice, Doctors and Health Professionals, involving word processing skills with general clerical work.

The following are the core responsibilities of a secretary / administrator. There may be occasions when there is a requirement to carry out other tasks; this will be dependent on factors such as workload, staffing levels and direction of the Practice Manager:

• Process referrals done by members of the clinical team using Electronic Referral System (ERS)
• Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently and correspondence communicated in both directions
• Manage a variety of enquiries from the wider practice team and patients
• Update and maintain electronic referral templates and standard letters
• To provide an efficient typing and word processing service for Doctors and Health Professionals. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
• To assist the practice management team with all clerical and administrative duties
• To retrieve medical records, as necessary, and process private reports
• File patient records and correspondence in patient medical records, as necessary and add Snomed codes
• To receive incoming, and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
• To assist with the gathering of statistics and information when required which may include carrying out searches
• To arrange and attend meetings, take minutes as required
• To monitor the practice shared emails inboxes
• To monitor worklists on ERS
• Assist with registration processes as required
• To monitor and process the workflow/tasks inboxes aligned with the role
• To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave
• To apply practice policies, standards and guidance and amend if requested
• Any other responsibilities that may be relevant to the role of Secretary / Administrator.

Person Specification

Experience

• Working in a healthcare setting
• Administrative and clerical duties
• Dealing with public and patients
• Working as a part of a team
• Experienced of working in a GP practice

Qualifications

• Good standard of Secondary education

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.