GP Assistant (ARRS Role)

Cestria Health Centre; Chester-le-Street; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local healthcare provider is seeking a GP assistant to manage administrative tasks and assist in basic clinical duties. The candidate will work in a supportive, multi-disciplinary primary care team. Required qualifications include NVQ level 3 and strong customer care skills. This role offers exposure to various healthcare operations in a friendly and established environment.

Qualifications

• GCSE/NVQ level 2 or equivalent required.
• Must have experience in customer/patient care.
• Experience in a public sector or healthcare environment is advantageous.

Responsibilities

• Manage communications, help with appointment booking, and explain treatment procedures.
• Lead health promotion and education work.
• Perform basic clinical duties such as recording observations.

Skills

Customer/patient care skills

IT confidence

Competence in Microsoft Office

Ability to compile and analyze statistical information

Education

GCSE/NVQ level 2 or equivalent

Qualified to NVQ level 3

Tools

SystmOne

Job description

Cestria Health Centre has a fantastic opportunity for a GP assistant (GPA) to join our team. The GPA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time. The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.

Responsibilities

• Manage incoming and outgoing communications (emails, documents, tasks)
• Help with appointment booking, patient queries and care navigation
• Explaining treatment procedures to patients including arranging follow up appointments
• Arrange weekly practice meetings, including preparation of lists, creating teams links and taking minutes
• Managing GPSI referrals, including scanning, registration of patients and organizing triage, prior to appointment booking
• Weekly extraction of information from GPSI clinics to prepare datasets for submission
• Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms
• Lead on health promotion and education work
• Take and record observations such as blood pressure, pulse, temperature
• Perform ECG's, Urinalysis, and phlebotomy (if trained)

About us

We are a friendly, long established and CQC Outstanding GP surgery recently joined with Coxhoe Medical Practice. We need to expand our team due to growing list size and GPSI service expansion.

We are looking for an enthusiastic team player to join our team at Cestria Health Centre.

We have an excellent GP and Nursing Team and a supportive and efficient administrative team

SystmOne Clinical System

Person Specification

Qualifications

• GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge
• Qualified to NVQ level 3

Experience

• IT confident.
• Must have customer/patient care skills and have worked in a customer/patient facing environment.
• Competence in Microsoft Office packages (Outlook, Word, Excel).
• Ability to compile and analyse statistical information.
• Experience of working with clinical systems i.e. Systm1 would be desirable.
• Experience working in primary care
• Experience of working in a public sector/healthcare environment would be extremely advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.