Governance Analyst

Virgin Money; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

A leading financial services company is seeking a Business Support Analyst to manage governance protocols and recruitment activities across its Customer Support Ops & Financial Care Team. The ideal candidate will be proactive, able to manage multiple priorities, and have a solid understanding of governance frameworks. This role offers flexible hybrid work across the UK with opportunities for professional development and a competitive salary package ranging between £25,600 to £32,000 annually.

Benefits

25 days holiday per year

Private medical insurance

Competitive pension

Performance-related bonus

Training and development opportunities

Flexible benefits scheme

Life assurance

Up to 2 days of paid volunteering a year

Qualifications

• Experience in drafting and structuring communications for a variety of audiences.
• Proven ability to manage complex diaries and schedule meetings efficiently.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Organize meetings and prepare data for reports.
• Coordinate recruitment activity and ensure governance standards.
• Monitor compliance with data protection regulations.

Skills

ArcGIS

Python

GIS

Analysis Skills

Data Management

Computer Networking

Intelligence Community Experience

Data Collection

Intelligence Experience

R

Relational Databases

Application Development

Job description

Business Unit: CS&O Service Development & Assurance

Salary range : 25600 - 32000 per annum

Location : UK Hybrid - Leeds Gosforth Glasgow Edinburgh Chester London - Occasional travel to local hub

Contract type : Permanent

Our Team

The Business Support team plays a vital role in ensuring our hiring processes are fair, inclusive and aligned with business needs while maintaining strong governance across our people practices. As a Business Support Analyst you’ll support the delivery of a variety of tasks including recruitment activity across the Customer Support Ops & Financial Care Team, ensuring governance standards are upheld and providing day‑to‑day support to colleagues across both areas of Financial Care.

What You’ll Be Doing

• Actively involved in various parts of Financial Cares governance cycle including organising meetings, gathering and preparing data for meeting materials and reports across the operational areas and supporting operational areas with overall governance tasks.
• Delivering essential business support through tasks like coordinating travel arrangements, processing purchase orders and managing supplier invoices to ensure smooth day‑to‑day operations.
• Support the effective planning and management of business requirements activities.
• Ensuring data quality, accuracy and consistency across systems.
• Monitoring compliance with data protection regulations.
• Ensuring business processes align with governance frameworks.
• Supporting audits and process reviews.
• Own communications engagement and support business in distributing regular updates and communications.
• Support governance agenda for business area to oversee governance calendar content and key forums.
• Coordinating recruitment activity across Financial Care, working closely with hiring managers and the Talent Acquisition team to provide support with key recruitment activities including advert creation, candidate tracking and interview scheduling.
• Working closely with the Financial Care training team to ensure training plans are in place prior to colleagues being onboarded.
• Facilitating seamless onboarding of new hires with laptops, system access and essential tools.

We Need You To Have

• Proactive individual with a proven track record of governance principles and practices.
• Experienced in drafting, structuring and finalising communications for internal and external audiences, using initiative to ensure messaging is aligned, timely and effectively delivered.
• Experience in managing complex diaries, scheduling meetings and coordinating arrangements with precision, ensuring logistical details are handled efficiently to support team operations.
• Strong organisational and communication skills with attention to detail.
• A good understanding of good governance structures.
• Confident in managing multiple priorities and stakeholders.
• A good understanding of recruitment processes and governance principles.
• A collaborative mindset and a proactive approach to problem solving.
• Personal resilience and adaptability in a fast‑paced environment.

The Extras You’ll Get

• 25 days holiday per year which increases over time to 30, plus an option to buy more giving you even more choice.
• Private medical insurance.
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance‑related bonus.
• Training and development to help you progress your career.
• A great selection of additional benefits through our flexible benefits scheme.
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Up to 2 days of paid volunteering a year.

If we’re lucky to receive a lot of interest we may close the advert early. Please ensure to submit your applications as soon as possible.

Legal Information

Although some of our roles allow you to be based anywhere in the UK, we need you to confirm you have the right to work in the UK. If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime it requires enhanced pre‑employment checks. We’ll ask for six years of regulatory references and once in the role you’ll be subject to periodic employment checks.

Required Experience: IC

Key Skills

• ArcGIS
• Intelligence Community Experience
• GIS
• Python
• Computer Networking
• Data Collection
• Intelligence Experience
• R
• Relational Databases
• Analysis Skills
• Data Management
• Application Development

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 25600 - 32000