GMS Support Manager

NHS Lothian; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major healthcare provider in Scotland is seeking a key member for the Edinburgh Primary Care team. This role involves supporting the service manager, managing the operational and performance aspects of general practices, and leading administrative redesign. Candidates must hold PVG membership, demonstrating their ability to work with vulnerable groups and contribute effectively to service efficiency. Early application is advised due to potential high interest in this position.

Qualifications

• PVG Scheme membership/record required.
• Able to provide operational support and manage performance.

Responsibilities

• Support the Service Manager with operational and performance management.
• Manage administrative infrastructure across practices.
• Implement recommendations to ensure practice stability.

Job description

Equal Opportunities

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Legal Requirements

To work in the United Kingdom, an individual must demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.

Job Purpose

Work as a key member of Edinburgh Primary Care team supporting the Edinburgh Independent Contractor (17J) General Practices’ stability and managing the directly managed (2c) General Practices’ operational, business and performance management.

Responsibilities

• Provide operational and performance management support to the Service Manager, ensuring services are delivered within budget.
• Direct and manage the administrative infrastructure across the 2c Practices and lead on the implementation of redesign as required.
• Make recommendations to the Service Manager in support of practice stability and implement these in line with Edinburgh Health and Social Care Partnership Strategy.

Qualifications

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.

Additional Information

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team.

Application Process

For further information on what is included in the role and what skills/experience are being looked for, you may review the job description and person specification. Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.