Global Operational Resilience Communications Lead

Bloomberg L.P.; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global financial services company is looking for an Operational Resilience Communications Lead to develop and execute their communications strategy during incidents. The ideal candidate should have over 10 years in operational response with strong communication skills and leadership experience. Responsibilities include managing a global team, coordinating incident messaging, and engaging with stakeholders. This role is based in London and offers an opportunity to drive meaningful change within a critical aspect of the business.

Benefits

Equal opportunity employer

Diversity in the workplace

Qualifications

• 10+ years in technical or operational response teams.
• 5 years in leadership and people management.
• Outstanding communication and judgement under pressure.
• Experience in a matrixed, global organization.

Responsibilities

• Lead OpRes communication activities including incident response messaging.
• Maintain the OpRes Communications Playbook.
• Own coordination across all incident types during response.
• Support internal and external stakeholder communications.
• Drive post-incident improvement through evaluations.
• Document and measure incident communication activities.

Skills

Strategic crisis communications

Communication under pressure

Project management

Stakeholder engagement

Organizational skills

Crisis-tested leadership

Technical communication

Job description

A global financial services company is looking for an Operational Resilience Communications Lead to develop and execute their communications strategy during incidents. The ideal candidate should have over 10 years in operational response with strong communication skills and leadership experience. Responsibilities include managing a global team, coordinating incident messaging, and engaging with stakeholders. This role is based in London and offers an opportunity to drive meaningful change within a critical aspect of the business.