Global Marketing Operations Manager - FTC

Charlotte Tilbury; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty brand in the UK is looking for a Global Marketing Operations Manager who will orchestrate the end-to-end delivery of global campaigns. The ideal candidate will work closely with senior stakeholders, ensuring that campaigns are executed on time and in alignment with strategic goals. Responsibilities include managing timelines, preparing for key meetings, and championing clear processes for the campaign workflow. This dynamic role requires strong organizational skills, attention to detail, and the ability to adapt in a fast-paced environment.

Qualifications

• Ability to thrive in a fast-paced environment and adapt to changes.
• Proactive with strong attention to detail to ensure smooth operations.
• Capable of prioritizing tasks and managing time effectively.

Responsibilities

• Own global campaign delivery timelines and ensure milestone tracking.
• Plan and manage meetings with the Founder and senior stakeholders.
• Define and champion clear processes for global campaign development.

Skills

Strong attention to detail

Highly organized

Adaptability in fast-paced environments

Effective time management

Communication skills

Job description

The Global Marketing Operations Manager will sit at the heart of Global Marketing and the Creative Agency, orchestrating the end-to-end delivery of global brand campaigns. This role ensures that the right stakeholders are always in the room at the right time, that Founder time is used effectively, and that creative, marketing and commercial priorities are translated into clear plans, timelines and accountable actions. You will be the bridge between the Founder, Chief of Staff, Marketing Directors, Creative Directors, CPAs and campaign project teams. Driving execution across all stages of the campaign lifecycle, from brief through to launch and post-campaign review. As a Global Marketing Operations Manager you will Campaign & Workflow Management

Campaign & Workflow Management

• Own end-to-end 360° global campaign delivery timelines for the brand, ensuring milestones are clearly defined, communicated and met.
• Work with CPA Leads and project owners to set, track and manage key milestones across briefing, concepting, creative development, production, deployment and wrap-up.
• Proactively identify risks, blockers and dependency issues across teams, proposing solutions and escalating where required to keep campaigns on track.

Founder & Senior Stakeholder Management

• Partner with Marketing Directors, Creative Directors and the Chief of Staff to prepare for weekly planning, approval and review meetings with the Founder.
• Plan and manage weekly Founder creative review agendas, balancing requests from multiple teams against available time and strategic priorities (CPAs).
• Ensure all materials for Founder meetings are prepared, quality‑checked and circulated in advance so sessions are efficient and decision‑focused.
• Attend Founder creative meetings, capturing minutes, decisions and feedback, and ensure clear, timely communication of actions and follow‑ups to all stakeholders.
• Work closely with the Founder's Chief of Staff to ensure feedback is translated into concrete next steps and integrated into campaign workflows.

Governance, Process & Ways of Working

• Define and champion clear processes for the end-to-end global campaign development and delivery journey (from brief to launch and post-campaign review).
• Establish and maintain clear ownership and decision‑making structures across Global Marketing and the Creative Agency, ensuring accountability at every stage.
• Ensure weekly creative review sessions for all teams are scheduled (via Director EAs), agendas are owned, and stakeholders have reviewed all assets ahead of Founder or leadership meetings.
• Support continuous improvement of tools, templates and ways of working that improve visibility, speed and quality of delivery across teams.

Stakeholder Collaboration & Communication

• Act as a central point of contact between Global Marketing, the Creative Agency and other key teams (e.g., Digital, Retail, Comms), ensuring alignment on priorities and timelines.
• Provide clear, concise status updates on key projects to senior stakeholders, calling out risks, dependencies and required decisions.
• Build strong relationships with senior leaders and cross‑functional teams, becoming a trusted, "steady pair of hands" for complex, high‑stakes initiatives.

Who you will work with: Reports to Chief Marketing Officer. Regularly working with our Founder, Chief of Staff, Marketing Directors, Creative Directors, CPAs and campaign project teams.

Qualifications & Personal Attributes

• Thrives working within a fast‑paced environment and be able to continually adapt.
• Be highly organised and pro‑active with strong attention to detail to oversee the smooth running of all daily operations by the direct reporting teams.
• Can prioritise tasks, use initiative and self‑time management.
• Able to understand the strategy of the brand and priorities of the business.
• Be reliable, passionate, and willing to think limitlessly.
• Nimble and able to change direction easily and quickly.