Global Beauty Customer Services Specialist

Mcgregor Recruitment.; Cheadle; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-established recruitment agency in Cheadle is looking for a Customer Services Adviser to join their team in the beauty industry. Candidates should have experience in logistics systems and be comfortable in a fast-paced environment. Responsibilities include managing accounts, resolving complaints, and utilizing CRM systems. This role offers fantastic benefits like 21 days holidays and product discounts, fostering a dynamic and exciting work atmosphere.

Benefits

21 days holidays

Product discount

Free parking

Qualifications

• Experience with logistics systems is essential.
• Capable of working in a fast-paced environment.
• Skilled in managing projects to improve productivity.

Responsibilities

• Identify trends and report information to management.
• Manage key accounts and resolve issues quickly.
• Daily use of CRM systems for order processing.
• Assist with escalated complaints and issues.
• Handle inbound calls and resolve client complaints.

Skills

Experience of Logistics systems and processes

Ability to operate in a fast moving environment

Ability to manage various projects

Commitment and enthusiasm

Job description

A well-established recruitment agency in Cheadle is looking for a Customer Services Adviser to join their team in the beauty industry. Candidates should have experience in logistics systems and be comfortable in a fast-paced environment. Responsibilities include managing accounts, resolving complaints, and utilizing CRM systems. This role offers fantastic benefits like 21 days holidays and product discounts, fostering a dynamic and exciting work atmosphere.