Geotechnical Solutions Architect - Customer Advocate

Seequent Limited; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global technology company seeks a Customer Solutions Specialist (Geotechnical Engineer) to provide technical product support and solutions to customers and sales teams. The ideal candidate will need experience in geotechnical engineering and excellent communication skills in English. You will assist in customer satisfaction initiatives and facilitate product demonstrations. This position promises a dynamic work environment with opportunities for professional growth.

Benefits

Competitive salary

Flexible working

Employee share purchase plan

Continuous learning opportunities

Wellbeing program

Qualifications

• Experience in Finite Element Analysis (FEA) and geotechnical engineering.
• Ability to support sales with technical information.
• Excellent communication skills in English.

Responsibilities

• Provide technical support and product advice to customers.
• Monitor customer satisfaction levels and improve outcomes.
• Conduct demonstrations and training sessions.

Skills

Finite Element Analysis (FEA)

Geotechnical engineering

Environmental geology

Numerical Modelling

Relationship building

Education

Tertiary qualification in geotechnical engineering, geology, hydrogeology, or earth sciences

Tools

GIS

3D Modelling software

Job description

A global technology company seeks a Customer Solutions Specialist (Geotechnical Engineer) to provide technical product support and solutions to customers and sales teams. The ideal candidate will need experience in geotechnical engineering and excellent communication skills in English. You will assist in customer satisfaction initiatives and facilitate product demonstrations. This position promises a dynamic work environment with opportunities for professional growth.