General Porter

NHS; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Bristol is looking for General Porters to ensure smooth running of hospital operations. The job includes transferring patients and goods, responding to emergencies, and maintaining high standards of service. Candidates should have excellent communication skills and customer care experience. This role offers competitive pay and access to the NHS pension scheme, alongside various development opportunities.

Benefits

Access to NHS pension scheme

Paid annual leave

Training and development opportunities

Industry leading discount schemes

Qualifications

• Experience in a customer care setting
• Full Category B Driving license preferred

Responsibilities

• Provide Portering and messenger service between wards and departments
• Collect and deliver a range of goods including drugs and specimens
• Respond to emergency bleeps

Skills

Excellent communication skills

Ability to work as part of a team

Pleasant and friendly personality

Ability to use your own initiative

Understanding of dealing with patients and staff

Education

Good basic education, numerate and literate

Tools

Basic computer skills

Job description

Overview

Are you innovative and forward thinking? Are you looking to join a collaborative team that helps keep our hospitals running smoothly? Are you interested in a hands on job?

Join the team at the largest University Hospital in the South West, where our people and patients are at the heart of everything! We are currently recruiting General Porters to work within the team at Bristol Royal Infirmary to provide a comprehensive Portering service of a high standard. This is a great opportunity to work in our patient friendly hospital.

The shifts that we are recruiting to are on a rolling pattern, these will be Monday - Sunday. We are looking for people to work either:

• All shift patterns, including nights - 37.5 hours per week

Some of these shifts will carry unsocial enhancements.

Responsibilities

• Providing a Portering and messenger service including the transfer of patients and visitors between wards and departments.
• Collecting and delivering a range of goods including drugs, bloods, furniture, case notes, specimens, x-rays and medical gas cylinders.
• Collecting and delivering mail
• Loading and unloading hospital deliveries
• Transferring furniture and other portable equipment and machinery
• Maintaining confidentiality and attending trust training
• Responding to emergency bleeps including cardiac arrest, fire, and major trauma.
• Movement of waste (clinical & non-clinical) across the hospital to waste compound

You will have

• Excellent communication skills
• Ability to work as part of a team
• Pleasant and friendly personality
• Ability to use your own initiative
• Understanding of the need to deal with patients, parents and staff in a helpful and supportive manner

In return for your hard work

• Competitive pay
• Access to the NHS pension scheme
• Paid annual leave, maternity and sick pay (subject to qualifying criteria)
• Training and development opportunities including apprenticeships
• Industry leading discount schemes at local and national outlets, including insurance, holidays and shopping

Notes

Please note - the advert normally closes early due to a high volume of applications.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as Good overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar, we are committed to improving patient care. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We are an equal opportunities employer actively working towards a diverse workforce and aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels. Anonymous information will be used from your application to ensure we are meeting our pledge.

Details

Date posted: 26 September 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year pa pro rata + unsocial enhancements

Contract: Permanent

Working pattern: Full-time

Reference number: 387-EF0440-MF-A

Job locations: Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW

Job description: For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience Essential: Experience in a customer care setting

Qualifications and Training Essential: Good basic education, numerate and literate

Desirable: Full Category B Driving licence

Skills Essential: Basic computer skills

Other information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Guidance on criminal records checks for overseas applicants is available.

Employer details: University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Address: Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW. Employer's website: https://www.uhbw.nhs.uk/