General Manager - UK

Zizzi; Braintree; On-site; GBP 30,000 - 50,000; Full time

Job summary

A popular restaurant chain in Braintree is seeking a General Manager to lead their team and ensure exceptional customer experiences. The ideal candidate will have restaurant management experience and a passion for food and service. Responsibilities include recruiting and developing staff, optimizing business performance, and fostering a strong team culture. Competitive salary and bonuses are offered, along with several employee benefits including discounts and professional development opportunities.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Free meal on shift

Wagestream for instant wage access

Discount on cinema tickets and travel

Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Pension contributions

Qualifications

• Experience in a managerial role within the hospitality sector.
• Passion for food and exemplary service.
• Strong leadership and team management skills.

Responsibilities

• Lead recruiting and onboarding processes for new team members.
• Ensure excellent customer experiences and service.
• Achieve financial targets and monitor business performance.
• Foster a positive team culture and embody company values.

Skills

Leadership

Customer Service

Team Development

Culinary Knowledge

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Competitive Salary inc Generous Bonus Scheme and Tronc

Zizzi General Managers have a key role to play. You will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture, bringing our values to life within the team. Being enthusiastic, a team player, and willing to roll up your sleeves to ensure our customers have a great time — every time. Having a passion for food and service while maintaining high standards. Leading by example and being a great role model.

What you'll get:

• Company Bonus Scheme
• Reward from customers with a generous tronc system
• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free & heavily discounted menu on shift
• Wagestream for instant access to earned wages
• Discounts on cinema tickets, travel websites, and big brands
• Access to rotas and payslips via our online Zizzi community
• Free Employee Assistance Programme with GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What you'll be doing:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent. Ensuring your team embodies our culture and values.
• Providing excellent customer service: coaching your team to do the same, ensuring every customer has a great experience.
• Becoming an expert in our food, especially Italian cuisine, and sharing this passion with your team and customers. Ensuring only perfect plates leave your kitchen.
• Achieving financial targets, optimizing contribution, and maximizing profitability. Regularly reviewing business performance and taking action to improve.
• Adhering to policies and procedures, ensuring safety and well-being of team and customers.

Our values:

Growth: Strive to be better each day. We seek growth as a team, in our business, and in our contributions to the world.

Individuality: Celebrate differences. Be proud of what makes us unique and encourage everyone to be their best selves.

Drive: Make things happen. Adapt to challenges, avoid cutting corners, and motivate others to strive for more.

Togetherness: Be part of more. Support each other and embrace challenges and successes alike.

Fun: Enjoy the everyday. While taking goals seriously, we don't take ourselves too seriously.