General Manager - Premium Pub Dining - Bury

Hydes Brewery; Bury; On-site; GBP 40,000 - 48,000; Full time

Job summary

A well-established brewery is seeking a General Manager for the Pack Horse in Bury, UK. This role involves creating a strong team culture, managing financial performance, and ensuring excellent customer service in a premium dining environment. You will engage with the local community and drive initiatives for quality dining and hospitality. Benefits include a competitive salary of up to £48,000 plus bonuses and various employee perks including healthcare and discounts.

Benefits

Bonus scheme

Enhanced pension scheme

Healthcare

Life assurance

Employee assistance programme

Qualifications

• Demonstrated ability to build and motivate a team.
• Strong understanding of P&L management and financial accountability.
• Experience in managing food-led hospitality environments.

Responsibilities

• Lead and manage the Pack Horse to ensure its success.
• Engage with customers and respond to their feedback.
• Develop relationships within the community and enhance the site’s reputation.

Skills

Customer service skills

Leadership

Organizational skills

Event hosting

Financial management

Job description

The General Manager is a key role in making the Pack Horse a success.

Responsibilities

• Operated fresh food led sites that take at least 35K net a week and with a 35%/65% wet/dry split
• You’ll be geared up towards self‑promotion through social media and building a fantastic local reputation with the ability to host quality events.
• You build and maintain a strong reputation based on great food and excellent hospitality. You engage with customers and their feedback is important to you.
• You build and motivate a strong efficient team. You're an active leader, creating a culture of involvement, professionalism, and fun. Your team are loyal, and you recognise their contributions regularly.
• You know your way around a P & L and actively manage your key lines.
• You are super organised, have tight control on cash and stocks, manage your controllable costs and your admin is always impeccable and returned on time.
  With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team.
• You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team.
• Able to plan and organise, you will have a strategic awareness of the long‑term goals of the business and be able to achieve your objectives, using evidence‑based decision making, and your determination to succeed.
• As a General Manager you will be passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.

About the Site

The Pub – The Pack Horse is a rare opportunity at one of our premium dining sites. The site, in Affetside, is nestled in an attractive rural setting and sits on top of the hills above Bury and enjoys a fantastic local reputation serving fantastic quality food and drinks with exceptional customer service. The Pack Horse features an attractive open‑plan bar with cosy adjacent areas for drinkers, diners and walkers as well as a dedicated dining area and a drinking and dining terrace offering superb views over the open countryside. An exciting blend of top‑quality ingredients, many locally sourced, coupled with the Chef’s flair and originality promises a menu selection for all tastes.

Company Overview

Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high‑quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great team‑working environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Equal Opportunity Employment

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Benefits & Compensation

Up to 48000 per year + bonus scheme, enhanced pension scheme, healthcare, life assurance and illness protection plan, discounts platform, 24/7 access to GP online, paid breaks, 50% discount off food for up to 6 people, 50% off accommodation and employee assistance programme offering 24/7 support and advice.

Working Hours

48 hours per week including evenings and weekends with 2 consecutive rest days each week.