General Manager

JR United Kingdom; Southampton; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their Southampton facility in the Mercedes-Benz Truck & Van division. This exciting role offers the opportunity to oversee operations, drive financial performance, and cultivate a high-performance culture. You will be responsible for managing a diverse team, ensuring exceptional customer satisfaction, and meeting financial targets. Join a forward-thinking company that values integrity, innovation, and people-centric culture, where your leadership can make a significant impact in the automotive retail sector.

Benefits

Private Health Care

Company Car (ECOS)

25 Days Annual Leave

Life Assurance

Pension Scheme

Qualifications

• Experience in management within the automotive industry is preferred.
• Strong leadership and analytical skills are essential.

Responsibilities

• Lead day-to-day operations and manage dealership financial performance.
• Drive high performance culture and ensure customer satisfaction.

Skills

Leadership Skills

Stakeholder Management

Analytical Skills

Problem Solving

Education

Relevant Industry Management Experience

Job description

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Hours: Full time, Monday to Friday

Benefits: Private Health Care, Company Car (ECOS), 25 days annual leave plus bank holidays, life assurance and pension scheme.

Who we are

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK's 7th largest motor retail group (AM100 11/24).

We operate 130+ franchise stores representing 25 manufacturer car, van, truck and bike brands across 34 counties in England.

Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners.

To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.

We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

The role

We are seeking a General Manager to join our Mercedes-Benz Truck & Van division and lead our Southampton facility. This role will see you lead day to day operations across the site including full accountability for dealership financial performance and line management of the dealership leadership teams.

Reporting to the Franchise Director this role is offered on a full-time, permanent basis, and offers the right candidate a chance to join a successful group with high employee engagement.

What you’ll do

As a General Manager, you will have overall accountability for people and financial performance for the store. With support from your Franchise Director and corporate support functions, you will:

1. Lead, manage and motivate a team of industry professionals, ensuring the facility is adequately resourced
2. Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
3. Oversee the aftersales functions, ensuring performance meets or exceeds targets
4. Set financial and growth objectives for each department, and plan accordingly to ensure profit and productivity targets are met
5. Accurately finalise store reporting, in line with group reporting frameworks
6. Develop and implement initiatives to drive aftersales functions forward
7. Support the facility to consistently achieve high levels of customer satisfaction and standards
8. Ensure facility activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements

Who you are

Given the nature of this role, it is preferred that you have relevant industry management experience, but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individuals who display the following attributes:

1. Strong leadership skills with the ability to lead and motivate a large and diverse team
2. A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
3. Strong analytical and problem solving skills, with the ability to foresee potential barriers
4. A commitment to the Marshall Values of People, Customers, Integrity and Innovation

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.