General Manager

St Austell Brewery Ltd; Peldon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality company in the UK is seeking a passionate leader to manage a pub team at a stunning location. You will be responsible for delivering exceptional experiences, overseeing financial procedures, and nurturing team talent. The ideal candidate will have experience in a similar role and excellent communication skills. Opportunities for career progression and various perks are also provided.

Benefits

Bonus Scheme

Company Pension

30% off food and drink

50% off overnight stays

£150 towards a stay

Cycle to work scheme

Learning and development

Career progression

Family-friendly policies

Paid volunteer time

Meal provided for shifts over 6 hours

Qualifications

• Proven experience in a similar role, driving team performance.
• Ability to inspire and lead a passionate team.
• Strong financial oversight skills.

Responsibilities

• Lead a team to deliver excellent customer experiences.
• Monitor team performance and provide feedback.
• Oversee finance and admin procedures.

Skills

Leadership

Communication

Financial Management

Team Development

Customer Relationship Management

Job description

Overview

The Lifeboat Inn lies at the heart of everything that makes St Ives magical. This traditional inn, complete with roaring log fire, faces the town’s picture-postcard harbour and nestles beside its famous lifeboat house.

St Ives itself is a stunning location that boasts a collection of glorious beaches, with quaint streets and alleys dotted with art galleries, cafes, and shops.

About you

• You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
• You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
• Closely monitoring your team’s performance gives you the insight to give praise where it’s due, provide constructive feedback, and nurture talent.
• You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
• You’ll establish strong relationships with stakeholders and customers.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• You’re a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• Peakseason can get pretty busy, but you thrive when working under pressure.
• Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.

What we offer in return

• Bonus Scheme
• Company Pension
• 30% off food and drink in our pubs.
• 50% off overnight stays in our pubs.
• £150 towards a stay in one of our pubs
• Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
• Cycle to work scheme
• Learning and development opportunities.
• Career progression.
• Family-friendly policies.
• Paid time off to volunteer for charity
• Meal provided for shifts over 6 hours (up to the value of £10)

For further information and a job description

please contact the recruitment team at [e-mail]

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

We also welcome requests for flexible working. Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.