General Manager

Crows Nest (3567); Nuneaton; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading UK pub chain is seeking a General Manager for a thriving community pub in Nuneaton. The ideal candidate will oversee all aspects of the pub, ensuring excellent customer service while driving sales through community engagement. This role offers a salary of up to £45,000 plus bonus and a generous benefits package. Applicants should have management experience in the hospitality sector, with a strong focus on team development and customer satisfaction. Accommodation is provided on-site.

Benefits

Bonus and incentive schemes

Pension plan

Private healthcare

On-site accommodation

Award winning training and development

Qualifications

• Proven experience in a managerial role within the hospitality industry.
• Ability to lead and develop a team effectively.
• Strong passion for customer service and community engagement.

Responsibilities

• Oversee daily pub operations and ensure excellent customer service.
• Drive sales growth through community activities and strategic planning.
• Recruit, train, and develop staff while fostering a positive work environment.

Skills

Leadership

Team building

Customer engagement

Sales growth

Job description

We're looking for a General Manager for a fantastic community pub in Nuneaton. Salary up to £45,000 plus bonus and a generous benefits package.

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the Crows Nest in Nuneaton and lead the team to success!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• Additional earnings potential through bonus and incentive schemes
• Marston’s Cheers Platform, giving you access to discount at major retailers
• Access to a pension plan
• On-site accommodation
• Private healthcare
• Award winning training and development

About the pub

The Crows Nest is a thriving, wet-led community pub located in Nuneaton. The pub accommodates for all needs with a raised dining area, high table bar area, pool room, darts board, and has multi TV's for Sky and TNT.

The Crows Nest benefits from a great location, surrounded by houses, nearby businesses and warehouses with hundreds more houses being built in the local area at present.

It’s situated on one of the main roads into Nuneaton, which forms part of a drinkers circuit. Key days such as Christmas Eve & New Year's Eve are massive for the pub, and it’s also popular for wakes and community events. The upcoming World Cup will also be a huge opportunity for the pub!

Currently the Crows Nest is achieving successful weekly sales of around £25,000 split 70% in favour of wet, but with scope to drive sales further through community activity and engagement, as well as driving sports viewing within the pub. There is a strong senior team in place including two Assistant Managers and an Area Lead Head Chef.

There is 3 bed accommodation available to the General Manager, with a separate entrance to the pub.

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

• Care about finding, growing and engaging your team.
• Be accountable for running all aspects of your pub.
• Be passionate about doing the right thing for your staff and your customers.
• Dream big and think differently about new ways to increase sales and growth.
• Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.