General Manager

DHL; England; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading global supply chain management company in the UK is looking for a logistics leader to oversee transport operations. The successful candidate will have experience in managing large-scale operations and be able to cultivate strategic partnerships. Benefits include company car or allowance, GP service, and various discounts.

Benefits

Company Car or Car Allowance

Free confidential 24/7 GP Service

Hundreds of discounts (including Retail, Childcare + Gym)

Affordable loans & Enhanced Pension Scheme

24/7 employee support service

Qualifications

• Experience in logistics management, especially in large-scale operations.
• Ability to inspire and lead multi-layered teams with clarity.
• Proven record in stakeholder engagement and negotiation.

Responsibilities

• Lead transport and logistics operations ensuring site safety and excellence.
• Oversee transport workflows to meet customer SLAs.
• Build a resilient leadership team and mentor staff.

Skills

Confident communicator

Experience managing large-scale operations

Strategic thinking

Strong stakeholder management

Hands-on operational drive

Familiarity with unionised environments

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Grade: RCS H
Contract Type: Permanent (Full-Time)
Location: Coleshill, B46 1TT

At DHL Supply Chain, we wholeheartedly believe in offering exceptional opportunities for personal and professional growth, making us one of the most desirable companies to work for. If you're someone who wants to be part of a team that truly makes a difference in the world, we invite you to join us on this remarkable journey. Get ready to embrace change, unlock your potential, and become part of something extraordinary.

A TYPICAL DAY MAY INVOLVE

• Lead a high-impact transport and logistics operation with full accountability for site safety, operational excellence, and P&L performance.
• Oversee end-to-end transport workflows-receiving, storage, picking, outbound and delivery-ensuring customer SLAs and dynamic volume forecasts are consistently met.
• Embed a Safety-First culture and drive continuous improvement through Behavioural Based Safety programs, rigorous risk mitigation, and standardised SOPs.
• Leverage data-driven insights-KPIs, scorecards and Management Review Processes-to identify deviations, optimise resource planning and enhance cost-efficiency.
• Build and mentor a resilient leadership team, partner with HR on talent development and succession planning.
• Cultivate strategic customer partnerships through regular business reviews, proactive issue resolution, tailored service enhancements and targeted initiatives to drive sustainable growth and satisfaction.

THIS ROLE WOULD SUIT PEOPLE WHO

• Confident communicator and people leader, capable of inspiring multi-layered teams and engaging all levels of the organisation with clarity and purpose.
• Logistics leader with proven experience managing large-scale operations and driving performance across complex warehouse and transport networks.
• Strategic thinker with the ability to define and deploy operational plans, lead change initiatives, and influence cross-functional teams.
• Commercially astute professional with strong stakeholder management, negotiation skills, and a passion for building lasting customer relationships.
• Hands-on operator who thrives on driving standards, continuous improvement, and delivering results through others-even without direct supervision.
• Familiar with unionised environments and the unique demands of drinks logistics, able to navigate industrial relations with confidence and deliver operational excellence in a fast-paced sector.

WHY JOIN US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Company Car or Car Allowance
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 10th November 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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