General Manager

David Lloyd Clubs; Ashford; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading health and wellness group in Ashford is seeking a passionate General Manager to oversee the opening of a new club. The role requires an inspirational leader committed to ensuring an exceptional experience for members and fostering a thriving team culture. Responsibilities include recruiting and training staff, managing operations, and ensuring the facility meets high standards. This opportunity offers a robust bonus scheme, generous holiday, and comprehensive medical insurance, among other benefits.

Benefits

General Manager Bonus Scheme

33 days holiday (including Bank Holidays)

Private Medical Insurance

Free Club Membership for you and your family

Discounts on Swimming, Tennis Lessons, and Personal Training

Unlimited 50% discount on food and drinks

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Qualifications

• Proven experience in managing large operational service facilities.
• Experience in leading and training teams effectively.
• Financial planning and management exposure.

Responsibilities

• Oversee the successful opening of a new club.
• Recruit and train team members for operations.
• Ensure the club meets exceptional standards prior to opening.

Skills

Inspirational leadership

Collaboration skills

Passion for customer service

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate General Manager to join our team to oversee our exciting New Opening in Ashford!

As a General Manager, we are looking for an inspirational leader to operate our clubs. Ensuring our members have an excellent experience every day, 7 days a week.

Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics.

As a New Openings General Manager you will be responsible the successful opening of the brand new club. This is an exciting opportunity for an individual to oversee the club from pre-opening all the way through to welcoming their new members and beyond! You will recruit and train the team, liaise with project managers to ensure the club opening runs smoothly and ensure the club is of an exceptional standard and ready for operation.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Benefits

• General Manager Bonus Scheme
• 33 days holiday (including Bank Holidays)
• Private Medical Insurance
• Free Club Membership* for you and your family
• Discounts on Swimming, Tennis Lessons, and Personal Training
• Unlimited 50% discount on food and drinks
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

• Is an inspirational leader with collaboration skills and a passion for customer service.
• Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience managing a large team of employees, including Managers.
• Exposure to financial planning and management.
• Previous experience of launching the new opening of a facility is desirable but not essential.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!