General Cafe Assistant

Creative Gardens (NI) Limited; Ballymena; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local café chain in Ballymena is looking for a General Café Assistant. Responsibilities include maintaining a clean seating area, delivering excellent customer service, and handling general cleaning tasks. The ideal candidate should possess strong customer service skills, have experience in a similar role, and hold a current food hygiene certificate. This is a part-time position offering 20 to 30 hours of work per week, including weekends.

Qualifications

• Possess customer service skills and can engage with customers.
• Capability of performing tasks such as bending, stooping, and standing for extended periods.
• Excellent verbal and written communication skills.

Responsibilities

• Clear tables logically and promptly.
• Keep the café seating area clean and tidy.
• Communicate with customers providing excellent service.

Skills

Customer service skills

Ability to lift heavy objects

Excellent verbal and written communication skills

Experience in a similar environment

Trained in using cafe coffee machines

Food hygiene certificate

Job description

We are recruiting for a General Café Assistant. A General Café Assistant will work for the Café Manager across the café areas. The role will involve working to keep the front of house tables cleared, the seating area tidy and working in the washroom. To attend to customers quickly and efficiently, offering excellent customer service at all times. General cleaning duties will also be required.Please see employer website for full job details & person specification.

Responsibilities

• To clear tables logically, promptly and in an orderly fashion with cutlery to one side, plates stacked in size order and all food scraped onto one plate.
• To keep the café seating area clean and tidy. Brush or vacuum up any crumbs or debris on the floor, clean and return high chairs to the correct place as and make sure the floor is generally crumb free.
• To keep the condiment area well stocked with cutlery and all condiments such as jams, sugars, napkins etc.
• To communicate with customers providing excellent customer service.
• To work in the washroom operating the dishwasher, cleaning pots and stacking dishes.
• To clean kitchen area on a daily basis and undertake deeper clean when required.
• To be aware of relevant legislation such as COSHH and Manual Handling.
• To undertake future and refresher training as appropriate.
• To undertake any other reasonable catering duties as assigned by management.

Skills and Qualifications

• Possess customer service skills and can engage with customers.
• Is capable of performing tasks such as bending, stooping, lifting heavy objects and standing for extended periods of time.
• Has excellent verbal and written communication skills and is able to effectively interact with staff and management.
• Has one year's experience working in a similar environment.
• Is trained in using cafe or similar style coffee machines and can texture milk to a high standard.
• Holds an up to date food hygiene certificate.

Further Information

Available to work 20 to 30 hours per week including weekends.