General Assistant

Bartlett Mitchell; Bury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the UK is seeking a customer service professional for a 3-month fixed contract position. You will be responsible for maintaining cleanliness in restaurant areas while ensuring excellent service to customers. Ideal candidates will have experience in customer service, relevant food safety certifications, and strong communication skills. This role offers several benefits, including flexible hours and training opportunities, making it a great next step in your career.

Benefits

Free meal provision while on shift

Training and development opportunities

28 days annual leave

Discounts from retail and leisure outlets

Life assurance

Employee assistance programme

Cycle2work scheme

Qualifications

• Previous experience working in a customer service environment.
• Ability to take instructions from a manager.
• Experience with merchandising and till operations.

Responsibilities

• Monitor counters and chillers for cleanliness and stock levels.
• Ensure restaurant areas maintain consistent cleanliness.
• Communicate confidently with customers for feedback.

Skills

Customer service skills

Attention to detail

Merchandising skills

Communication skills

Food Safety Level 2

Health & Safety Level 2

Job description

This is a fixed 3 month contract with potential to be extended.

Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our Benefits

• Monday to Friday working hours available
• Flexible working hours and the potential of condensed shifts
• Free meal provision while on shift
• Training and development opportunities including NVQ apprentice scheme & WSET courses
• 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
• Regular team events
• Life assurance and an employee assistance programme
• Cycle2work scheme - upfront loan for the necessary equipment
• Being part of a team that made the ‘Best Companies’ to Work For list 7 years running