Gas Technical Surveyor

BOXT Limited; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing installation company in Leeds is seeking a Technical Surveyor (Gas) to support on-site installation teams and ensure high standards of service delivery. Candidates should have ACS qualifications and significant boiler installation experience, coupled with strong customer service skills. The role offers a rewarding environment with ample training and development opportunities.

Benefits

30 days of annual leave

Free tea, coffee, fruit, and breakfast

Private medical cover

Company pension

Death in service benefit

Qualifications

• Have ACS Qualifications CCN1, CENWAT (minimum requirement).
• Have a minimum of 5 years Boiler Installation and repair experience.
• Excellent customer service skills and communication skills.

Responsibilities

• Deal remotely with onsite installations issues.
• Assist engineers that are on site, offering technical solutions.
• Communicate clearly to customers offering solutions and reassurance.

Skills

ACS Qualifications CCN1

Boiler Installation experience

Fault finding skills

Customer service skills

Computer Literate

Communication skills

Teamwork

Job description

Overview

We are looking for a driven, dedicated and passionate Technical Surveyor (Gas) to join our fast-growing team who would like to be part of the team making BOXT an international household name. As a Gas Technical Surveyor, you will play a fundamental part in supporting our growth and ambition by engaging with our customers to carry out desktop surveys prior to the installation day, to ensure when our engineers are on site they can complete the installation to the exceptionally high standards that BOXT have become renowned for.

Responsibilities

• This is an office based role where you will deal remotely with onsite installations issues.
• Remotely assist engineers that are on site, offering technical solutions where required.
• Communicate clearly to customers offering solutions, recommendations, and reassurance.

Qualifications

• Have ACS Qualifications CCN1, CENWAT (minimum requirement)
• Have a minimum of 5 years Boiler Installation and repair experience with fault finding skills on all domestic gas boilers
• Previous experience in field supervision or management position
• Have excellent customer service skills
• Excellent communication skills both verbal and written
• Computer Literate (the role will require you to use a range of Microsoft/Google software)
• Ability to work well under pressure.
• Full driver's license
• Clear and effective communication skills
• Well organised and friendly
• Confident personality

Who we are looking for

• Driven, hardworking and proactive individuals, who thrive in team environments.
• Eager to learn and often have a keen interest in diversifying their skills into new areas of expertise, such as air conditioning, heat pumps and solar panels.
• Confident in their natural ability to establish strong relationships with customers.
• Able to embrace a longer-term vision of success for customers.

About BOXT

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

Benefits

• 30 days of annual leave (plus bank holidays)
• Free tea, coffee, fruit, and breakfast
• Modern offices
• Social events
• Ongoing training and development opportunities
• Enhanced Family Friendly Benefits
• Private medical cover
• Company pension
• Death in service benefit