Garden Centre Assistant Food & Beverage

Hillier Nurseries Ltd; Andover; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading garden centre in the UK is looking for friendly and customer-focused Food & Beverage Assistants to join their front-of-house team. Your role will involve greeting and serving customers, preparing hot drinks, and ensuring restaurant areas are clean and inviting. Ideal candidates will have strong customer service skills and be reliable team players. The position offers sociable hours, competitive pay up to £12.21 per hour, full training, and various employee benefits. Join a renowned family business with a friendly work environment.

Benefits

Employee discount of 20%

Discount of 50% on restaurant menu during shifts

31 days annual leave (pro-rata if part time)

Free on-site parking

Enhanced Employee Assistance Programme

Company Christmas gifts

Free access to exclusive retail discounts

Free entry to Sir Harold Hillier Gardens

Qualifications

• Strong customer service skills and previous front‑of‑house hospitality experience.
• Enthusiasm, reliability, and a proactive approach to teamwork.
• Flexibility to support additional shifts during busy trading periods.

Responsibilities

• Greeting and serving customers in a positive, professional manner.
• Preparing and presenting hot drinks, including barista‑style coffee.
• Delivering excellent customer service at all times.

Skills

Strong customer service skills

Previous front‑of‑house hospitality experience

Proactive approach to teamwork

Job description

Hillier Garden Centre at Weyhillis a much‑loved destination for gardening enthusiasts, offering an inspiring range of plants, gifts and outdoor living products. At the heart of the visit is our welcoming on‑site restaurant, where customers enjoy freshly prepared dishes, cakes and hot and cold beverages.

We are seeking a friendly, customer‑focused Food & Beverage Assistants to join our front‑of‑house team. This role is all about creating memorable experiences for our guests through warm hospitality, great communication, and attention to detail.

What you’ll be doing

• Greeting and serving customers with a positive, professional manner
• Preparing and presenting hot drinks, including barista‑style coffee
• Serving food and ensuring tables and restaurant areas remain clean and inviting
• Delivering excellent customer service at all times, helping to make each visit special

What we’re looking for

• Strong customer service skills and previous front‑of‑house hospitality experience
• Enthusiasm, reliability and a proactive approach to teamwork
• Flexibility to support additional shifts during busy trading periods

To support our busy periods, we are seeking proactive and flexible candidates who are open to taking on additional shifts during peak trading periods

We have various hours available, worked on a rota basis which will involve both weekday and weekend working.

We offer :

• Rate of pay of up to £12.21 per hour
• Sociable hours (daytime only)
• Full training
• Online Learning Hub
• Employee discount of 20%
• Discount of 50% on restaurant menu whilst on shift
• 31 days annual leave (pro-rata if part time)
• Free on-site parking
• Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling onhealth, financial, legaland personal / family matters
• Company Christmas gifts (eligibility based on start date with Company)
• Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop
• Free solo entryto the Sir Harold Hillier Gardens, Romsey and deals at other gardens national

You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people.We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.

Please note that we will only consider candidates who are already located in the UK and have right to work status.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation, or age.