Funeral Director

Jeroen den Hartog Photography & Image Processing; Colwyn Bay; On-site; GBP 30,000; Full time

Job summary

A reputable funeral service provider in Colwyn Bay seeks a compassionate Funeral Director to oversee operations and support families during challenging times. The role includes leading funeral services, coordinating with team members, and engaging with the local community. Ideal candidates will have experience in funeral services, excellent communication skills, and the ability to handle pressure. The position offers a comprehensive development plan, bonus potential, and up to 33 days of holiday per year.

Benefits

Professional development opportunities

Bonus potential

Life assurance coverage

Health & wellbeing programme

30-33 days holiday allowance

Contributory pension scheme

Qualifications

• Experienced in leading funerals and supporting families through difficult times.
• Knowledge of legal and regulatory requirements in the funeral industry.
• Skilled communication and management abilities.

Responsibilities

• Lead funeral services with professionalism.
• Coordinate pre-funeral briefings.
• Assist families in decision-making.

Skills

Previous experience leading funerals

Knowledge of funeral processes

Communication skills

Leadership skills

Organisational skills

Calm under pressure

Manual handling capability

Flexible work including on-call

Full UK driving licence

Job description

Position

Funeral Director

Location

T. Conchar & Sons Funeral Directors, Colwyn Bay

Job Type

Full‑Time, 38.33 Hours Per Week

Salary

£29,638 per annum

Overview

We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at T. Conchar & Sons Funeral Directors. You will oversee funeral operations, ensuring every service is delivered to the highest standard while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll also play an essential role in engaging with the local community and building trusted relationships.

Responsibilities

• Lead funeral services with professionalism and attention to detail
• Run pre‑funeral briefings to ensure everything is clearly understood and well‑coordinated
• Offer a consultative approach—helping families explore available options and understand what’s possible
• Collaborate with arrangers, specialists, FDs and care teams
• Support the team in managing the diary, resources and records
• Assist with coffin preparation, handling of the deceased and chapel duties where required
• Provide leadership and mentoring to less experienced team members, sharing learning and taking part in training and development
• Support local community engagement and promotion of the brand you represent—build relationships with care homes, celebrants and local religious and ethnic groups
• Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination

Qualifications & Skills

• Previous experience leading funerals, working with the deceased and supporting families
• In‑depth knowledge of funeral processes, legal and regulatory requirements
• Excellent communication, leadership and organisational skills
• Calm under pressure with a respectful, compassionate approach to service
• Physically capable of manual handling tasks, including coffin bearing
• Able to work flexibly, including weekends and on‑call
• A full UK driving licence (essential)

What We Offer

• Professional development: A comprehensive induction plan and the opportunity to complete in‑house development programmes or pursue a qualification through our apprenticeship programme
• Bonus potential: Earn additional bonuses for rewarding performance
• Life assurance cover: Secure your family’s future
• Health & wellbeing programme: Employee assistance programme to support your health and wellbeing
• Holiday allowance: 30‑33 days per year inclusive of bank holidays
• Pension scheme: Contributory pension scheme for a secure retirement

Next Steps

If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches and 46 crematoria across the country. From launching the UK’s first funeral plan to shaping modern regulation, we have led the way in supporting families with care, compassion and professionalism. As part of the Dignity Group we also operate Farewill, the country’s most prominent will writer and one of the UK’s top probate providers, giving families support before and after the funeral.

FCA Statement

The FCA regulates us so that some roles may be subject to background checks.

Equality, Diversity and Inclusion Statement

We know that diverse teams make better decisions, build better products and create a more inclusive workplace. Whoever you are, wherever you’re from and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know.