Full Time Spa Therapist, Central London (Oxford Street)

LUSH; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading cosmetics brand in London seeks a passionate Spa Therapist to perform immersive spa treatments and ensure exceptional client experiences. Ideal candidates will have an NVQ Level 3 qualification in Beauty Therapy and experience in body massages and facials. The role involves training at the LUSH Spa Training Center and requires weekend availability. Travel expenses during training will be covered.

Benefits

Travel expenses covered

Training provided

Accommodation during training

Qualifications

• Must have NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy.
• Experience in body massages and facials.
• Passionate about customer service and LUSH brand.

Responsibilities

• Perform Spa Treatments according to set routines.
• Ensure smooth client experiences.
• Support daily running of the spa.

Skills

Excellent customer service

Body massage skills

Facial treatment skills

Knowledge of LUSH products

Education

NVQ Level 3 qualification in Beauty Therapy or equivalent

Job description

Full time position available. Weekend availability required.

Overview

Who we are

At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we're passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they're a vital self-care ingredient.

Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.

Our store is right in the heart of London, tucked between Oxford Street and Tottenham Court Road tube stations.

We know that one of the best things about being in central London is finding a small little bubble of bliss tucked off a busy street corner. Whether you're spending the day shopping on Britain's busiest high street, adding something sweet to your commute, or if you're just making the trip just for us, we'll make your visit a special one.

LUSH Spa Oxford Street brings the high concepts and innovation that you know LUSH for into one ultimate shopping destination in the heart of London, and we can't wait for you to visit!

Walk on over from Oxford Circus and let us look after you, so you can thrive your way through 2025.

Who are we looking for?

The Lush Spa allows us to showcase LUSH's values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the 'ultimate demo' for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!

We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences for a 24 hour contract.

Good to know

Start date & Onboarding

The successful candidate will complete at least 10 days of onboarding at their assigned location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.

Training

Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.

To be considered for this role, you must be available for travel to Poole and attend the 6 week course below:

• Start date: Monday 29th September or earlier
• Travel to Poole: Sunday 12th October
• Start training course: Monday 13th October
• Training runs from Monday to Friday
• End of training course: Friday 21st November
• Back in your spa w/c 24th November

Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.

Please note that the training dates are not flexible and cannot be changed.

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Responsibilities

• Performing Lush Spa Treatments following set routines and standards
• Representing the Lush Spa on the shop floor and across the business
• Looking after clients' experiences, making sure their journey runs smoothly
• Supporting the day-to-day running of the spa
• Booking and upselling treatments using our booking system
• Maintaining high standards in the spa (cleanliness, presentation, hygiene...)
• Being responsible for your own wellbeing using the available tools that are provided
• Keeping product & treatment knowledge up to date
• Supporting stock control

Skills & Experience

• An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
• Practical work experience within a similar role performing body massages and facials.
• Passionate about delivering excellent customer service and treatments.
• Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.