Full-Time Customer Service Administrator

Huntress - Maidstone; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency in the UK is seeking a Customer Service Administrator to join their client's team. The ideal candidate will thrive in a fast-paced environment and be responsible for patient transfers, liaising with healthcare professionals, and ensuring accurate information input. Strong communication skills and previous customer service experience are essential. This is a full-time position with an immediate start.

Qualifications

• Strong communication and organisational skills are essential.
• Good attention to detail is required.
• Previous experience in customer service or administration is desirable.

Responsibilities

• Book patients for transfers to and from hospital appointments.
• Liaise with GPs and healthcare professionals.
• Confirm transport details with patients and families.
• Input and update patient transfer information accurately.
• Ensure timely handling of transfer requests.

Skills

Communication skills

Organisational skills

Attention to detail

Microsoft Office proficiency

Job description

Full-Time Customer Service Administrator (Immediate start)

Contract Type: Contract / Full-Time

Key Responsibilities

We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part‑time basis. This role is ideal for someone who enjoys working in a fast‑paced environment and delivering excellent customer support.

• Booking patients in for transfers to and from hospital appointments
• Liaising with GPs, hospital departments and other healthcare professionals
• Speaking with patients and their families to confirm transport details
• Accurately inputting and updating patient transfer information into the system
• Ensuring all transfer requests are dealt with in a timely and professional manner

Requirements

• Strong communication and organisational skills
• Good attention to detail
• Confident using Microsoft Office
• Previous experience in customer service or administration is desirable

To apply or find out more, please get in touch.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK