Fulfilment and Mailing Supervisor

Taylor Higson; England; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading print and distribution services provider is looking for a Fulfilment and Mailing Supervisor in Sevenoaks, Kent. You will manage a small team, ensure quality control, and oversee client relationships. The ideal candidate has at least two years of experience in mailing and logistics, excellent communication skills, and proficiency in data management. This role offers a salary up to £32,000 and benefits including 25 days holiday plus bank holidays.

Benefits

25 days holiday plus bank holidays

Opportunities for growth and development

Early finishes

Qualifications

• Minimum two years experience in mailing, fulfilment and logistics management.
• Proven experience in managing people, processes, or projects.
• Proficient in data management and reporting.

Responsibilities

• Lead and supervise a small operations team.
• Manage client and supplier relationships.
• Ensure quality control and compliance with carrier regulations.

Skills

Data management

People management

Attention to detail

Communication skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Job description

Hand Mailing & Fulfilment Supervisor

GBP28,000 - GBP32,000 (DOE) • Sevenoaks, Kent

We are recruiting on behalf of a leading print and distribution services provider for a Fulfilment and Mailing Supervisor to oversee day-to-day activity on the warehouse floor. The role involves managing a small team, liaising with clients and suppliers, and ensuring high standards of efficiency, quality, and compliance across all mailing and fulfilment services.

You will work 8:00am – 4:30pm with potential opportunity for overtime during busy periods.

Key Responsibilities

• Lead and supervise a small operations team (permanent & temporary staff).
• Manage client and supplier relationships, including third-party mailing houses.
• Oversee pricing, quoting, invoicing, and management reporting.
• Ensure quality control and compliance with carrier regulations (e.g., Royal Mail).
• Handle data management tasks such as mail merging and reporting.
• Drive process improvements and implement best practice procedures.

Candidate Profile

• Minimum two years experience in mailing, fulfilment and logistics management.
• Proven experience in managing people, processes, or projects.
• Strong attention to detail.
• Proficient in data management and reporting.
• Strong ability to manage pricing, quoting and invoicing processes.
• Excellent communication skills.
• Excellent organisational and administrative skills.
• Strong computer skills (Word, Excel).
• A flexible and proactive attitude.

Salary & Benefits

A generous base salary of up to GBP32,000 is on offer for this role and is dependent on experience. Benefits include 25 days holiday plus bank holidays, genuine opportunities for growth and development, early finishes and more!