Front Office Manager - Maternity Cover (fixed 1 year)

Novotel Edinburgh Centre; Easter Howgate; On-site; GBP 33,000 - 35,000; Full time

Job summary

A leading hotel in Edinburgh is seeking a motivated Front Office Manager to enhance the guest experience. This role requires strong leadership to inspire and guide the Front Office team towards delivering exceptional service. Candidates should have prior management experience in hospitality, coupled with excellent interpersonal and customer service skills. Join us for a rewarding career with benefits such as private medical insurance, hotel discounts, and 28 days of holiday per year.

Benefits

Private Medical Insurance

Performance Bonus

Cycle to work scheme

28 days holidays per year

Uniform provided

Qualifications

• Proven experience in a management role within a hotel environment.
• Ability to mentor and engage a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and manage the Front Office team for optimal guest experience.
• Ensure professionalism and attention to detail in all operations.
• Drive team engagement and create a positive work environment.

Skills

Leadership skills

Customer service

Attention to detail

Job description

Company Description

Salary : £33500 - £35000

1 year Maternity Cover

Applicants with current right to work in the UK

What is in it for you :

• ALL Heartist Card for Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
• Private Medical Insurance
• Performance Bonus
• Up to 4 nights free stays in our UK hotels(T&C apply)
• Hotel discounts for your Friends &Family
• Training & Development
• 28 days holidays per year (up to 33 with length of service)
• Support for your wellbeing
• Private Pension Scheme with increased employer contributions
• Cycle to work scheme
• Staff meals
• Uniform provided

Our objective is simple : make you grow and give you the spark to unleash your personality

Job Description

As Front Office Manager, you will lead the heart of our guest experience, driving your team to deliver genuine, personalised at every interaction. Youll create a culture where your people feel inspired, supported, and motivated to deliver their very best every day. Calm, confident, and composed under pressure, youll set the standard for professionalism, warmth, and attention to detail.

Key Responsibilities :

Lead, mentor, and engage the Front Office team to create a positive, high-performin...