Front Office Manager: Elevate Guest Experience & Revenue

Park Hall Hotel; Chorley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel in the UK is seeking an experienced Front Office Manager to elevate guest experiences by leading and training a dedicated team. The ideal candidate will have proven leadership skills, a strong customer service background, and a forward-thinking attitude. The role offers various benefits, including a free leisure club membership, discounts across retail and restaurants, and opportunities for progression within the hotel chain.

Benefits

Discounts across retail, restaurants, events

Leisure Club / Gym free membership

International Travel at Employee Rate

Parking on site for free

Meals for free on shift

Uniform provided

Progression opportunities

Qualifications

• Proven leadership experience in a supervisory role.
• Incredible customer service skills.
• Ability to remain focused under pressure and meet deadlines.

Responsibilities

• Innovate ways to enhance guest experience.
• Ensure outstanding service and cleanliness.
• Develop and lead the reception and reservations teams.

Skills

Leadership experience

Customer service abilities

Interpersonal skills

Attention to detail

Tech-savvy

Job description

A leading hotel in the UK is seeking an experienced Front Office Manager to elevate guest experiences by leading and training a dedicated team. The ideal candidate will have proven leadership skills, a strong customer service background, and a forward-thinking attitude. The role offers various benefits, including a free leisure club membership, discounts across retail and restaurants, and opportunities for progression within the hotel chain.