Front Office Assistant - Porter (2026) at Merton Hotel

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prestigious hotel in the United Kingdom is seeking a Front Office Assistant for the 2026 season. You will create exceptional first and last impressions for guests, assist with luggage and room orientation, and work closely with the Reception and Housekeeping teams. Candidates should have over 2 years of hospitality experience, a friendly attitude, and strong English communication skills. A hospitality qualification is preferred.

Qualifications

• 2+ years’ experience in hospitality.
• Strong English communication skills are essential.
• A passion for service is crucial.

Responsibilities

• Be the welcoming face of the hotel, creating exceptional impressions.
• Assist guests with luggage and room orientation.
• Work closely with other teams to ensure seamless guest experiences.

Skills

Hospitality experience

Strong English communication skills

Friendly attitude

Education

Hospitality qualification

Job description

Overview

We have an exciting opportunity for a passionate and enthusiastic individual to join our award-winning team at the Merton Hotel as a Front Office Assistant for the 2026 season. Recently named Jersey’s Best Workplace 2024 – Large Enterprise Winner, we’re proud of the team spirit and culture that define our success.

Responsibilities

• Be the welcoming face of the hotel, creating exceptional first and last impressions and helping guests feel truly at home.
• Assist guests with luggage, room orientation, and share personalised recommendations.
• Work closely with Reception, Housekeeping, and FandB teams to ensure seamless guest experiences.

Qualifications

• 2+ years’ hospitality experience.
• Friendly attitude and strong English communication skills.
• Passion for service.
• Hospitality qualification is preferred.