Front of House Team Member

Nuffield Health; Humbleton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and fitness organization in Humbleton seeks a Front of House Team Member to deliver exceptional customer service and support. This role involves managing reception and café areas while creating a welcoming atmosphere. Candidates should possess strong communication skills, be motivated, and willing to train as a Lifeguard. The position also offers a great benefits package, including gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Ability to swim to a high standard and willing to undergo Lifeguard training.
• Exceptional customer service skills.
• Experience in a reception or café environment preferred.

Responsibilities

• Provide exceptional customer service.
• Support reception and café areas.
• Create a friendly and professional environment.
• Help prepare and serve food and drinks.

Skills

Great communication skills

Flexibility

Motivation

Initiative

Basic computer skills (Word, Excel)

Job description

As a Member of the Front of House Team, you will:

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Qualifications

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.