Front of House Team Leader - Spring Inn

JW Lees; Rochdale; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned hospitality company in Rochdale seeks a Front of House Team Leader who will lead shifts, motivate the team, and ensure excellent customer service. The ideal candidate will possess strong communication and leadership skills, with opportunities for career growth and various benefits including discounts and profit sharing.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted hotel stays

Wellbeing support

Career growth opportunities

Qualifications

• Expert in communication and leadership.
• Passionate about providing excellent customer service.
• Demonstrates great teamwork skills.

Responsibilities

• Lead shifts while providing excellent customer service.
• Motivate and lead your team effectively.
• Serve food and drinks, ensuring customer satisfaction.

Skills

Communication skills

Leadership qualities

Customer service

Teamwork

Job description

Overview

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees

• Pulling pints and serving food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and running shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together