Front of House Team Leader

Pret Lands Lane; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food service company in Leeds is seeking a Front Of House Leader to ensure exceptional customer experiences and support team development. This role involves training staff, managing front-of-house operations, and ensuring service standards are met. Ideal candidates will possess strong leadership qualities and a passion for customer service. The position offers competitive hourly pay, professional development through training, and opportunities for growth within the company.

Benefits

Competitive hourly wage

Free food while working

50% discount when not working

Outstanding training and development

Apprenticeship opportunities

Qualifications

• Passion for providing exceptional customer experiences.
• Ability to thrive in a fast-paced environment.
• Experience in leadership roles is preferred.

Responsibilities

• Support, train, and coach teams to deliver outstanding service.
• Ensure smooth front-of-house operations.
• Take ownership of each shift for store success.

Skills

Customer service

Teamwork

Leadership

Communication

Job description

Join Our Team as a Front Of House Leader at Pret a Manger!

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount?

If so, we want you on our team!

We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front‑of‑house operations, ensuring everything runs seamlessly.

But that's not all – at Pret, we invest in your growth! You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!

Positions available right now

• Full-time - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm
• Part Time (20 hours) - Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 2:00pm

If you love interacting with people and giving service with a smile, please apply!

We offer

• £13.31-£14.56 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)*
• Free food when you’re working (and a 50% discount when you’re not)
• Outstanding training and development (over 85% of our Managers started as Team Members)
• Grow with us and earn professional qualifications: we offer Apprenticeships Level 2

If you would like to know more about the role and all our benefits, please visit pretjobs.co.uk

*After initial training