Front-of-House Supervisor: Lead Guest Experience & Growth

Cosmo; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restaurant group in the UK is seeking an experienced Restaurant Supervisor to lead the front-of-house team. You will manage operations to ensure excellent customer service and a smooth dining experience. The ideal candidate will have strong leadership skills and previous supervisory experience in a restaurant setting. This role offers competitive salary and opportunities for career growth.

Benefits

Competitive salary and benefits

Opportunities for career growth and advancement

Collaborative and supportive team environment

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership skills

Customer service skills

Communication skills

Team management

Job description

A leading restaurant group in the UK is seeking an experienced Restaurant Supervisor to lead the front-of-house team. You will manage operations to ensure excellent customer service and a smooth dining experience. The ideal candidate will have strong leadership skills and previous supervisory experience in a restaurant setting. This role offers competitive salary and opportunities for career growth.