Front of House Security Officer

Samsic UK; Chilton Moor; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading security services provider in the UK seeks a Front of House Security Officer to ensure a high standard of customer service and security presence. Responsibilities include managing systems within the security control base, producing reports, and effectively liaising with clients. Candidates must possess an SIA Licence, excellent communication skills, and a strong customer service approach. This permanent full-time position offers training, development opportunities, and other benefits including pension and uniform provision.

Benefits

Full site training

Apprentice scheme available

Reward and recognition scheme

Career development plan

Pension scheme

Uniform provided

SIA Licence paid for

Strong Management support

Qualifications

• Current SIA Licence - Door Supervisor or Security Guarding.
• Fluent in spoken and written English.
• Checkable work history of at least five years.

Responsibilities

• Provide effective security service to clients.
• Ensure a professional presence.
• Produce accurate reports as required.
• Liaise effectively between client and management.

Skills

Excellent verbal communication skills

Excellent customer care skills

Basic Health & Safety knowledge

Computer literacy

Basic numeracy and literacy skills

Good observation skills

Flexible attitude

Job description

Front of House Security Officer

Samsic UK

Houghton le Spring, Durham, DH4 5PP

Salary: £12.21 per hour

Contract: Permanent

Working Pattern: Full time

Availability: NEW

We have an exciting opportunity for a Front of House Security Officer to join our team in Sunderland.

The purpose of the role is to provide an efficient and professional security service to Samsic UK Security's clients as specified, demonstrating the highest levels of Customer Service; presenting at all times a smart, alert, visible and commanding security presence.

Flexibility is vital as you will be required to work day shifts between 06:30 and 18:30 on 4on 4off shift pattern.

• Pay Rate: £12.21
• Average Weekly Hours: 42 hrs per week
• Contracted Hours: 42 hrs per week
• Employee Status: Permanent/Full Time

Duties will include

• Meet and Greet
• Answer all enquiries courteously and professionally
• Manage all systems within the security control base
• Ensure a vigilance, professional presence
• Produce accurate reports as and when needed
• Be an effective liaison between the client and the company Contract Manager
• Be an effective ambassador for Samsic UK Security and the client

Essential Requirements

• Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
• Excellent customer care skills
• Have a good knowledge of Health & Safety
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reportsDemonstrates good observation skills
• Demonstrates a flexible attitude to changing working hours and patterns

In order to work for Samsic UK you MUST fulfil the following criteria

• Current SIA Licence - Door Supervisor or Security Guarding
• Have an unrestricted right to work full time in the UK for a minimum period of 12 months
• Be fluent in spoken and written English
• Have a five-year checkable history (Providing a HMRC 3 Year Work History record at your interview)

Benefits

• Full site training
• Apprentice scheme available to all
• Reward and recognition scheme
• Career development plan
• Pension scheme
• Uniform provided
• SIA Licence paid for
• Strong Management support