Front of House Host

BCP Council; Bournemouth; On-site; GBP 30,000 - 34,000; Part time

Job summary

A local council is seeking enthusiastic Front of House Catering Assistants to provide outstanding customer service at their café. Key duties include welcoming guests, taking orders, and maintaining hygiene standards in a dynamic environment. Ideal candidates will have experience in hospitality, excellent communication skills, and flexibility to work weekends. Join a supportive team, gain valuable experience, and contribute to a beautiful seaside setting.

Benefits

Friendly team atmosphere

Training provided

Dynamic work environment

Qualifications

• Previous experience in hospitality or catering is preferred.
• Excellent communication skills with a friendly attitude.
• Ability to remain calm under pressure and work as part of a team.

Responsibilities

• Welcome guests and deliver outstanding customer service.
• Take and prepare orders, operate tills, and handle payments.
• Keep cafés clean and safe while following health standards.

Skills

Customer service skills

Communication skills

Teamwork

Flexibility

Education

NVQ level in Hospitality

Basic Food Hygiene Certificate

Job description

The pay range for this role will be £30,024– £33,143 (pro rata for part time colleagues)

We’re looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward‑thinking team.

You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure ]

Are you ready to bring smiles to thousands of visitors along our stunning coastline? We’re looking for enthusiastic, customer‑focused Front of House Catering Assistants to join our vibrant team at the Prom Café and Prom Diner.

What You’ll Do

• Welcome guests and deliver outstanding customer service.
• Take and prepare orders – from fresh coffee to seaside treats.
• Operate tills and handle payments accurately.
• Keep our cafés sparkling clean and safe, following food hygiene and health & safety standards.
• Support opening/closing routines and adapt to changing priorities in a fast‑paced environment.

What We’re Looking For

• Previous experience in hospitality or catering.
• Excellent communication skills with a friendly, professional attitude.
• Ability to remain calm under pressure and work effectively as part of a team.
• Flexible and reliable, with availability to work weekends and bank holidays.
• Confidence in restocking counters and displays in line with stock rotation and management requirements, ensuring items are well‑presented and readily available for customers.

Why Join Us?

• Be part of a fun, supportive team in a beautiful seaside setting.
• Gain valuable experience in a dynamic hospitality environment.
• Training provided to help you succeed.

Requirements

• NVQ level in Hospitality or Basic Food Hygiene Certificate.
• Right to work in the UK (valid ID & National Insurance number).
• Comfortable working indoors and outdoors in all weather.
• Ability to lift and carry items safely.

Ready to make a difference and create unforgettable experiences?

Apply now and be part of something special on the Bournemouth, Christchurch & Poole seafront.

Interviews will take place on Thursday 15 January 2026 at the Civic centre, Bourne Ave, Bournemouth BH2 6DY.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world‑renowned coastline. We can offer career‑defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world‑class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council. At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page)

Be the difference - Join an organisation that values you.

More About us | Working for BCP