Front of House & Admin Assistant - Office Concierge

Global; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization in Greater London is hiring a Front of House/Admin Assistant for a full-time maternity cover position. You will manage reception desks, ensure guest satisfaction, and handle various administrative tasks. Ideal candidates will have strong customer service skills and be proactive in improving workplace efficiency. Experience in similar roles is beneficial but not required. This role offers exposure to diverse responsibilities in a fast-paced environment, contributing to a welcoming workplace culture.

Qualifications

• Previous front of house experience is preferable.
• Experience providing administrative support in a similar role.
• Proficient in office software packages, especially Word and Excel.
• Ability to work with minimal supervision and deal with routine queries.
• Exceptional customer service skills with a professional telephone manner.

Responsibilities

• Manage day-to-day operations of Leicester Square and Holborn reception desks.
• Assist guests with the Envoy visitor management system.
• Perform various administrative duties including event booking and email communication.
• Set Wi-Fi passwords daily and ensure smooth functioning of reception.

Skills

Proactive problem solving

Customer service skills

Teamwork

Attention to detail

Multi-tasking

Tools

Mac

Microsoft Office Suite (Word, Excel)

Job description

A leading organization in Greater London is hiring a Front of House/Admin Assistant for a full-time maternity cover position. You will manage reception desks, ensure guest satisfaction, and handle various administrative tasks. Ideal candidates will have strong customer service skills and be proactive in improving workplace efficiency. Experience in similar roles is beneficial but not required. This role offers exposure to diverse responsibilities in a fast-paced environment, contributing to a welcoming workplace culture.