Front Desk & Guest Experience Specialist (London)

Howden; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global insurance group in London is seeking a Receptionist to be the first point of contact for guests, ensuring a high standard of service. Responsibilities include managing reception desks, liaising with hospitality, and maintaining visitor records. The ideal candidate should possess excellent interpersonal and communication skills, with experience in a similar role. This is a full-time, fully onsite position in their central London head office, offering a collaborative environment where individuals thrive.

Qualifications

• Previous experience in a similar reception role with high-quality face-to-face contact.
• Strong level of administrative experience.
• Ability to work independently and as part of a team.

Responsibilities

• Meet and greet clients in a professional manner.
• Liaise with the Hospitality team on catering bookings.
• Manage booking for couriers for deliveries.

Skills

Excellent communication skills

Excellent customer service skills

Time management

Interpersonal skills

Tools

Microsoft Office

Job description

A global insurance group in London is seeking a Receptionist to be the first point of contact for guests, ensuring a high standard of service. Responsibilities include managing reception desks, liaising with hospitality, and maintaining visitor records. The ideal candidate should possess excellent interpersonal and communication skills, with experience in a similar role. This is a full-time, fully onsite position in their central London head office, offering a collaborative environment where individuals thrive.