French speaking Customer Account Executive

French Selection UK; Blackburn; On-site; GBP 30,000 - 36,000; Full time

Job summary

A well-established UK brand in manufacturing is looking for a French speaking Customer Account Executive in Blackburn. The ideal candidate will manage existing accounts, seek upselling opportunities, and require fluency in French. Essential experience includes customer service or account management, along with excellent communication skills. Competitive salary up to £36,000 per annum is offered.

Qualifications

• Fluent in French to high business standard is essential.
• Experience in customer service or account management role is essential.
• Excellent communication skills are required.

Responsibilities

• Manage existing accounts and identify upselling opportunities.
• Process orders and update order status.
• Complete sales administration including customs documentation.
• Respond to customer enquiries timely.
• Take responsibility for a portfolio of accounts.
• Liaise with internal departments for smooth operations.

Skills

Fluent in French (written and spoken)

Customer service experience

Excellent communication skills

IT Literate

Tools

Microsoft Office

Job description

Blackburn

Ref: 8209FS

Company Profile

A well-established UK brand in the manufacturing industry with global operations.

Responsibilities

French speaking Customer Account Executive

Location: Blackburn

Salary: up to £36,000 per annum

Ref: 8209FS

Main duties: To develop and maintain strong working relationships and increase sales opportunities within existing accounts.

The role

• To manage existing accounts and identify opportunities for upselling with existing clients
• To process orders through the system and update order status accordingly
• To complete all sales administration including customs documentation
• To respond to customer enquiries within a timely manner
• To take responsibility over a portfolio of accounts
• To liaise with internal departments to ensure smooth operations

Candidate's Profile

• Fluent in French to high business standard (written and spoken) – Essential
• Experience in a customer service or account management role – Essential
• Excellent communication skills
• Motivated, Proactive and Dynamic personality
• IT Literate and confident with Microsoft Office