French & Dutch Speaking Social Media Specialist

ABL; Greater London; Hybrid; GBP 32,000; Full time

Job summary

A global health and nutrition company is seeking a Social Media Specialist to support their digital presence in the Benelux region. This hybrid position involves managing social media interactions across Dutch, French, and English, responding to customer queries, and analyzing performance data. Ideal candidates will have over 5 years of experience in social media management, with a strong understanding of consumer engagement and brand messaging. This 6-month full-time contract offers an opportunity to work with a major global brand starting January 2026.

Qualifications

• 5+ years' experience in social media management or community management for consumer brands.
• Proven ability to manage high-volume social channels.
• Strong knowledge of social management and listening tools.

Responsibilities

• Manage social media interactions across Dutch, French and English channels.
• Deliver timely and brand-aligned responses to consumer queries and complaints.
• Publish, schedule, and tag content.

Skills

Native-level Dutch

Strong French communication skills

Strong English communication skills

Social media management

Community management

Analytical skills

Job description

Are you a Dutch, French & English speaking social media expert with a passion for community engagement, consumer care and data-driven insights.

This is an exciting opportunity to join a global organisation supporting one of the world's most recognisable health and nutrition brands as they expand their digital presence across the Benelux region.

We're looking for a Social Media Specialist who can bring creativity, cultural understanding and operational excellence to a fast-moving, multilingual environment.

Title: Social Media Specialist - French, English & Dutch speaking

Contract: 6-Month FTC, Full Time - 40 hours per week

Salary: £32,000

Location: Hybrid | London

About the Role

Starting January 2026, you'll play a key role in expanding social media operations across the Benelux market, with a strong focus on the Netherlands. You'll act as the primary social media contact for a major global FMCG brand, managing customer interactions across Dutch, French and English channels.

This is a hands‑on role where you'll manage proactive and reactive conversations, support brand reputation, and deliver best‑in‑class community management.

What You'll Be Doing

• Managing social media interactions across Dutch, French and English channels
• Delivering timely and brand-aligned responses to consumer queries and complaints
• Publishing, scheduling and tagging content
• Monitoring sentiment, identifying trends and escalating potential issues
• Analysing performance data and producing actionable reports on KPIs and consumer insights
• Supporting the development of training materials, knowledge‑base content and workflow improvements
• Collaborating with customer‑care teams to unify processes and ensure smooth handovers
• Contributing to workshops, training sessions and continuous improvement initiatives

Requirements

• Native‑level Dutch, plus strong French and English communication skills
• 5+ years' experience in social media management or community management for consumer brands
• Proven ability to manage high-volume social channels with excellent tone‑of‑voice control
• Strong knowledge of social management and listening tools
• Deep understanding of platform algorithms, trends and best practices across Facebook, Instagram, X/Twitter and emerging channels
• Strong analytical skills with the ability to turn data into insights
• Exceptional written communication and brand-aligned messaging skills