Fraud Risk and Controls Manager

Tesco; Welwyn Garden City; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retail company in Welwyn Garden City is seeking a Fraud Risk & Controls Manager to enhance its fraud prevention framework. Responsibilities include leading risk assessments and collaborating with various departments to mitigate fraud risks. The ideal candidate will possess strong skills in fraud risk assessment and stakeholder engagement. Competitive benefits and a flexible working arrangement are offered.

Benefits

Annual bonus scheme of up to 20% of base salary

Holiday starting at 25 days

Private medical insurance

Maternity and adoption leave

Free virtual GP service

Qualifications

• Strong skills in fraud risk assessment and management.
• Experience in controls mapping, testing, and assurance.
• Strong stakeholder engagement skills.

Responsibilities

• Partner with Head of Fraud Risk Management to enhance the Fraud Risk Management programme.
• Lead fraud risk assessments across Tesco Business Functions.
• Identify emerging fraud trends and risks.

Skills

Fraud risk assessment

Controls mapping

Stakeholder engagement

Analytical skills

Communication skills

Job description

Overview

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Apply by 26-Sep-2025

As Fraud Risk & Controls Manager, you will work across all Business Units to identify and manage fraud risks, strengthen controls, and drive continuous improvements to Tesco's fraud prevention framework—protecting the business, customers, and colleagues.

The hiring manager for this vacancy is Cara Roberts.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Partnering with the Head of Fraud Risk Management to develop and enhance the Fraud Risk Management (FRM) programme.
• Leading the ongoing fraud risk assessment process across all Tesco Business Functions and Subsidiaries, ensuring material risks are documented and aligned with the Group FRM Blueprint.
• Identifying emerging fraud trends and risks, conducting gap analyses, and implementing plans to address evolving legislation and regulation.
• Driving continuous improvement of the fraud control environment, advising on control placement, adequacy, and integration into processes to close gaps and mitigate weaknesses.
• Supporting Business Functions in understanding their risk appetite, assessing above-appetite risks, and identifying breaches of tolerance.
• Collaborating with Quality Assurance and Internal Audit to design and deliver second-line fraud controls assurance testing plans across the Group.
• Ensuring lessons learned from investigations are communicated effectively and integrated into risk and control assessments.
• Working with Group Risk & Audit to align reporting and provide actionable insights to Governance Committees.

You will need

• Strong skills in fraud risk assessment and management, including identification, evaluation, and mitigation of risks.
• Experience in controls mapping, testing, and assurance to ensure effective prevention and detection measures.
• Strong stakeholder engagement skills with the ability to influence at all levels.
• Analytical mindset with the ability to interpret complex data and turn insights into actionable improvements.
• Excellent communication skills, both written and verbal, for clear reporting to senior stakeholders and governance committees.

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.