Fraud Policy Lead & Team Coach (Hybrid)

Allianz; Bournemouth; Hybrid; GBP 35,000 - 36,000; Full time

Job summary

A leading insurance company in the UK is seeking a Technical Team Leader for their Fraud Consultancy Team. The successful candidate will manage and develop the team to effectively detect and prevent policy fraud. Responsibilities include leading investigations, resource planning, and achieving key performance objectives. Candidates should have experience in policy validation and a strong customer service background. The role provides flexible working options, a competitive salary of around £35,500, and a range of benefits including a contributory pension scheme and annual performance-related bonuses.

Benefits

Flexible buy/sell holiday options

Annual performance related bonus

Contributory pension scheme

Development days

Discounts on insurance products

Retail discounts

Volunteering days

Qualifications

• Experience working in Policy Validation or People leadership experience.
• Customer service or policy experience required.
• Must have Microsoft Office experience, especially Outlook, Teams, Word, Excel, and PowerPoint.

Responsibilities

• Lead the team to handle suspected financial crime investigations effectively.
• Implement resource planning and work allocation strategy.
• Proactively lead, motivate, and monitor the team for achieving objectives.

Skills

Policy Validation experience

Customer service experience

Microsoft Office proficiency

Presentation Skills

Financial awareness

Knowledge of business functions

Job description

A leading insurance company in the UK is seeking a Technical Team Leader for their Fraud Consultancy Team. The successful candidate will manage and develop the team to effectively detect and prevent policy fraud. Responsibilities include leading investigations, resource planning, and achieving key performance objectives. Candidates should have experience in policy validation and a strong customer service background. The role provides flexible working options, a competitive salary of around £35,500, and a range of benefits including a contributory pension scheme and annual performance-related bonuses.