Fraud Investigator - Southern

Government Recruitment Service; Highweek; On-site; GBP 30,000 - 40,000; Full time

Job summary

A government department in England is seeking a dedicated Fraud Investigator to help reduce fraud and error within the benefits system. The role involves collaborating with local authorities and law enforcement, conducting investigations and interviews, and preparing cases for prosecution. The ideal candidate should possess an inquisitive mind and strong communication skills. This position offers a valuable opportunity to contribute to an essential public service while maintaining a work-life balance.

Benefits

Work-life balance

Career progression opportunities

Qualifications

• Inquisitive mind and customer engagement skills are essential.
• Adaptability and flexibility are necessary.
• Ability to communicate confidently with staff and external agencies.

Responsibilities

• Request evidence using Authorized Officer powers.
• Collaborate with departments like Police and HMRC.
• Research and gather information for investigations.
• Conduct interviews under legal guidelines.
• Prepare prosecution cases following CPS guidance.

Job description

Overview

Do you have an inquisitive mind? Do you enjoy engaging with customers? If so, we need you!

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. Counter Fraud Compliance and Debt’s (CFCD) aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse.

As part of CFCD you will be at the heart of DWP’s efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is bigger than ever.

If you want to join somewhere that recognises the importance of work-life balance, where you can learn new skills and progress your career, then CFCD is the place for you.

As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.

Responsibilities

• Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service.
• Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements.
• Research and gather information for investigations, ensuring it meets legal standards.
• Complete Requests for Information (RFIs) as needed.
• Record, retain, and review collected materials for criminal investigations for Disclosure purposes.
• Recommend next steps for action to Team Leaders for consideration.
• Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland).
• Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland).
• Attend court and give evidence in criminal cases and appeal tribunals.
• Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions.
• Work effectively within a team and contribute to team goals.
• Promote fraud awareness within DWP and to external partners.
• Communicate confidently and professionally with internal staff and external agencies.