Fraud Education and Awareness Manager

lloyds banking group; Leeds; Hybrid; GBP 65,000 - 73,000; Full time

Job summary

A leading financial institution in the UK is seeking a Fraud Education and Awareness Manager to lead initiatives against Fraud, AML, and sanctions. The role involves research, educational content development, and client education delivery. Ideal candidates will possess excellent presentation and communication skills, along with a dedication to economic crime prevention. The position offers full-time hours with a hybrid working pattern and generous benefits.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

30 days' holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Passion for Economic Crime Prevention.
• Excellent presentation skills and client interaction experience.
• Ability to adjust communication style for effective delivery.
• Willingness to travel around the UK for client visits.
• Strong stakeholder management capabilities.
• Motivated and driven to succeed.

Responsibilities

• Research business fraud scams to protect clients.
• Develop key materials for fraud education.
• Support client teams with preventive messages.
• Deliver educational content to clients via webinars.

Skills

Presentation skills

Stakeholder management

Communication skills

Self-drive

Economic Crime Prevention knowledge

Job description

Job Description

End Date Sunday 05 October 2025

Salary Range £65,385 - £72,650

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

Job Title and Location

JOB TITLE: Fraud Education and Awareness Manager

LOCATIONS: Edinburgh, Birmingham or Leeds

SALARY: £65,385 to £72,650

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of your time at one of our office sites

About the Role

The Business and Commercial Banking Economic Crime Prevention team sits within the BCB Chief Controls Office, with a focus on preventing Fraud, AML, Sanctions and Anti-Bribery crimes within the bank through first line of defence preventative and detective control frameworks.

What you’ll be doing

• Leading research to stay up to date on business fraud scams and what our clients can do to protect themselves.
• Development of key material to support the delivery of fraud education and awareness.
• Supporting client facing teams to protect their clients and deliver key prevention messages.
• Delivering face to face and webinar content to clients.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Passion for Economic Crime Prevention.
• Fantastic presentation skills and experience of dealing directly with clients.
• A range of communication skills to adjust messaging as required for effective delivery.
• Willingness to undertake limited travel around UK as needed for client visits.
• Excellent Stakeholder management skills.
• Self-drive and a passion to succeed.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.